20 Replies Latest reply on Oct 15, 2018 2:16 PM by Sheena Kaul Branched to a new discussion.

    Cannot cancel 'Adobe Stock -10 images a month (one-year)' plan

    karelroos

      On november, 21 I started according to my order history, just for trial, the Adobe Stock -10 images a month (one-year) plan. The first month it is free.

      Now, I want to cancel that plan within that first free month,

      When I logon to my account that plan is NOT shown in Plans & Products. (I'm  only able able to download watermarked images.) I even cannot find any confirmation email of cancelation (in case I've forgotten that I already canceled that plan, you nver know;-)

       

      So I can not cancel that plan.

      1. Am I garanteed, by the fact the plan is not in Plans & Products, the plan is already canceled?
      2. Or does the plan disappear automatically when you reached the limitation of 10 images?