12 Replies Latest reply on Mar 13, 2018 9:00 AM by McKay Ferrell

    File is not compatible with this version of Photoshop


      Hey All,


      So I've read some threads about this issue, some old and some new, but I actually could not find a good solution.

      This is how the story goes:


      I've made a big mistake and updated my Mac system to the High Sierra.

      After the update my Mac could not find the start up disk - and to keep the long story short - I had to reinstall the MacOS Sierra (the old version).

      I actually lost all of my working files (ya ya.. backup everything. i know) and had to do a recovery.

      During this process it seems that a lot of my Photoshop file have been damaged in some way.


      So this is what happened when I'm trying to open them in Photoshop:

      I'm getting a notification (pop up) saying:

      "There was a problem reading the layer data. Read the composite data instead?"


      Once clicking on that I'm getting this pop up say:

      "Could not complete your request because the file is not compatible with this version of photoshop."

      so I've actually try open those files on a different computers, with a different versions of Photoshop - but still getting the same.


      I think that the file is corrupted, but I wonder if there is any way to fix it?

      I'm totally willing to pay for a good software who will fix it, but could not find anything.


      I'm working on Macbook pro, running MacOS Sierra version 10.12


      any help will be welcome!

      Thanks in advance!





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