Is there a question?
To add to Neox99, when crashing Muse, when doing what?
still no solution.
adobe agent is not responding
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Would you mind telling us what it is that you need help with - please. You must pose it in the form of a question. We have no idea(s) about how to reply to a statement.
Many apologies to find you in this trouble.
Your issue needs more comprehensive investigation and will be helpful if you can share your trouble with details.
If required I get your case escalated as well, however, we need to check the background of your issue in the fist.
please escalate the issue.
adobe muse keep crashing every time open, both using mac el Capitan.
the support chat agent been initiated many times still not helping.
if need logs, remote session please let us know, to further investigation please let us what tools need to use.
Please share your Case Number, Adobe ID, and preferred call back number with time zone and your availability as I can get a call back arranged.
Send me the above info in a private message.
For doing a private message hover the mouse on my picture and click "message".