runs WAY TOO SLOW!!

[9photo9]

15 secs to launch.

20+secs just to get to the print options.

20+ secs to print.

How to fix? Prior readers had NONE of these problems.

I have tried repair and no change. Tried update and it says I have the latest.

Thx.

[AnandSri]

Hello 9photo9

As per the description above, the print process is very slow in the latest version of Adobe Reader, Is that correct?

Please refer and try the steps in the following KB doc which discusses the similar issue Acrobat DC Pro very slow in printing under windows 10

It sometimes takes several minutes to prepare a print file

Check for the latest printer drivers. You may also try to Repair the Adobe Reader from Help menu>Repair installation(only for Windows). If the issue persists, please use Acrobat cleaner tool to remove the Reader Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Restart the machine, and install the latest Reader from Adobe - Adobe Acrobat Reader DC Distribution

Please share the following details:

• Dot version of Adobe Reader installed, to identify the version, refer to the steps in the following KB doc Identify the product and its version for Acrobat and Reader DC
• Is it a Mac or Windows machine?

Let us know how it goes.

Regards,

Anand Sri.

[9photo9]

Printer KB does not apply.

Windows 7 pro 64bit

DC version is 2018.009.20050, later version than on the download link you provided.

This is NOT just a printing issue. Launch is slow, opening a file is slow. My Acrobat X standard is way faster than this reader!

[AnandSri]

Hello 9photo9

Sorry for the delay in response to your query and apologize for the inconvenience caused. As you mentioned that you have tried all the possible steps mentioned in the above shared the link, please enable the hidden administrator account, or create a TEST user profile with full admin rights and see if the issue persists.

Let us know how it works in Admin account.

Regards,

Anand Sri.