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It would be helpful if you include the Photoshop version you are using. For example Adobe acknowledge a problem with shortcuts in cc 2018 and they reported they fix that bug in its first update. You can also search the feedback web site to see if other have reported the problem you are having.
Here is the CC 2018 bug report I found.
You should never use pirated software ever. There is no way to know what was added to the stolen software beside cracking its protection.
i have the same issue, DellXPS, Windows10, latest Photoshop version.
Alt, spacebar, ctrl, arrowkeys and numpad work. But none of the letter keys or numbers function. They just do nothing like they are disabled.
EDIT: found a "hack" to partially fix it:
Add American English as an optional keyboard in Windows 10 language settings. Then you can use the shortcuts, but also typing is in the american format then with no umlauts letters for example that are needed here in Finland.
How do we determine which languages and keyboards does Photoshop use?
I see shortcuts fail to work sometimes on my Windows 10 system it like Photoshop looses the Keyboard. When windows give Photoshop Keyboard focus they start working again. I do not know if the bug is in Windows or In Photoshop it happens often when I first start Photoshop.
and as additional info, this only seems to affect Photoshop. In Premiere and Illustrator keyboard shortcuts work fine.
I had same issue yesterday.Turns out the keyboard shortcuts" Illustrator Defaults.kys" file is missing.
Check application\illustrator\presents\en_US\Keyboard Shortcuts
if you don't have the file, this might solve your problem.