3 Replies Latest reply on Dec 19, 2017 12:38 PM by AnandSri

    Acrobat crashing after 2 seconds since High Sierrea update....

    sonjas39093352 Level 1

      Hello,

      since updating to High Sierra on mac Acrobat is not working at all any more...it's crashing after a few seconds when I open it. Tried reinstalling and also using older versions..nothing: problem remains. I have read on the internet that a lot of people where experiencing troubles with Acrobat after the update...but that has been more than two months ago - no solution yet??

      Really need Acrobat for work and I had hoped to go around troubles with waiting a bit before updating....

       

      Also, since I have been deleting and reinstalling my Acrobat files a lot, now I can't update anymore via Creative Cloud, and get this error message:

       

      Exit Code: 7

      Please see specific errors below for troubleshooting. For example, ERROR: DW003, DW006 ...

       

      -------------------------------------- Summary --------------------------------------

      - 0 fatal error(s), 2 error(s)

       

      ----------- Payload: Adobe Acrobat DC 18.9.20044.0 Acrobat DC/Acrobat DC Installer.pkg_18.009.20044 -----------

      ERROR: DW006: Apple Package failed to install successfully.

      ERROR: DW003: Third party payload installer /tmp/E552CA80-5D51-49DB-94AF-CD234150FAFA/Acrobat_DC_Web_WWMUI/Acrobat DC/Acrobat DC Installer.pkg failed with exit code: 1

      -------------------------------------------------------------------------------------

       

       

       

      Any help would be highly appreciated!

      Thank you...