3 Replies Latest reply on Feb 2, 2018 2:37 AM by ritikam90154231

    Monitor and log privileged user ID access

    AEM Forum Level 1

      Hi,

       

      On AMO,  how to Monitor and log privileged user ID access?

       

      That means, if a user of a certain privilege logs in to AMO, we need to log a message in to a log file about this.

       

      Appreciate all your replies.

       

      Thanks,

      Rama.

        • 1. Re: Monitor and log privileged user ID access
          ritikam90154231 Adobe Employee

          Hi Rama,

           

          Please request this from your AMO contact.

           

          Regarding the changes made by each of the users you can refer to the change history section.

           

          Hope this helps!

           

          Regards

          Ritika

          • 2. Re: Monitor and log privileged user ID access
            AEM Forum Level 1

            Hi Ritika,

             

            Kindly clarify "Please request this from your AMO contact.".

            Is this not the right forum for an AMO query?

             

            If a user of a certain privilege logs in to AMO, we need to log a message in to a log file about this.

            Will  it be logged in "change history section"?

            What should we do to make this happen?

             

            Thanks,

            Rama.

            • 3. Re: Monitor and log privileged user ID access
              ritikam90154231 Adobe Employee

              Hi Rama,

               

              True! This is the right forum to ask any query but for making changes to the Advertiser (your) account you should contact Adobe Support team. You must be having one Adobe Support address/ Contact to reach out in case of some account related help. If in case you do not find one, please share your Advertiser name and I will get you the address.

               

              Change History Section would only include changes made to the Account settings, for instance Adcopy changes, Budget Changes etc. However to know which user logged in and when did he log in, there will not be any provision in the AMO UI. This information is available at the back end and the support person will be able to provide you with the same.

               

              Regards

              Ritika