7 Replies Latest reply on Feb 24, 2018 12:20 AM by helenel35237483

    Cannot open CR2 file [in CS6]

    new utrecht high school Level 1

      When trying to open CR2 file in Photoshop using bridge I get this message

      I updated the whole suite including the camera raw

      I updated the whole computer which is iMac

      and still giving me the same error message.

      Which says "Photoshop cannot open this file. If you are attempting to open a raw file from a digital camera, make sure you have the latest Camera Raw update installed via help> updates"

      any ideas?

      Screen Shot 2017-12-20 at 11.09.34 AM.png