3 Replies Latest reply on Dec 21, 2017 7:18 AM by KShinabery212

    OMG!  ABOUT TO PULL MY HAIR OUT.

    trudgeman1

      DOESN'T ADOBE HAVE A LIVE PERSON TO TALK TO?  IF SO WHAT IS THEIR NUMBEr

       

      I NEED TO SPEAK TO A LIVE PERSON.

        • 1. Re: OMG!  ABOUT TO PULL MY HAIR OUT.
          gener7 Adobe Community Professional & MVP

          No. It's basically chat at Adobe official support: Contact Customer Care

           

          or you can ask us in the user volunteer forums, a lot of knowledge there and in some case Adobe employees can come in.

           

          Since you chose the Photoshop forum can you detail your problem?

           

          * The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:

          * Adobe product and version number

          * Operating system and version number

          * The full text of any error message(s)

          * What you were doing when the problem occurred

          * Screenshots of the problem

          * Computer hardware, such as CPU; GPU; amount of RAM; etc.

          • 2. Re: OMG!  ABOUT TO PULL MY HAIR OUT.
            Trevor.Dennis Adobe Community Professional

            trudgeman1  wrote

             

            DOESN'T ADOBE HAVE A LIVE PERSON TO TALK TO?  IF SO WHAT IS THEIR NUMBEr

             

            I NEED TO SPEAK TO A LIVE PERSON.

            Why would you want to?  Unless your issue involves accessing your Adobe account, you will do better asking on this forum.  Even if it does require an Adobe staff member, we can arrange that for you, but try us first.

             

            Photoshop version?
            Operating System?

            A full description of your issue.

             

            [EDIT]  Whoops.  Gene must be thinking he was standing in a cave when he made his post, because he is hearing an echo.  Sorry Gene.

            • 3. Re: OMG!  ABOUT TO PULL MY HAIR OUT.
              KShinabery212 Adobe Community Professional

              I think in Europe you can get a live person.  Or at least I have once or twice.  I think it depends on the region if there is a live person to talk to.