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Update yesterday 20/12/17, Lightroom CC crashed (cannot open)

New Here ,
Dec 21, 2017 Dec 21, 2017

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Screen Shot 2017-12-21 at 9.16.43 PM.png

Hi,

Just update LR CC yesterday and start to crash every time I open it today. Have sent the report to Adobe. Need to solve quickly due have tons of photo to edit and asap. Thanks.

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , Dec 21, 2017 Dec 21, 2017

your os is not compatible with the latest lightroom, Lightroom Classic CC system requirements

uninstall your lightroom per How to uninstall Lightroom manually

then either update your os or install a compatible lightroom (eg, lr 5).

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Community Expert ,
Dec 21, 2017 Dec 21, 2017

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your os is not compatible with the latest lightroom, Lightroom Classic CC system requirements

uninstall your lightroom per How to uninstall Lightroom manually

then either update your os or install a compatible lightroom (eg, lr 5).

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines