Try closing Lr
Shut down your computer (not restart)
That works just enough % of the time to make it worth a try.
I've tried this over several days - having shut-down my computer numerous times during these attempts with no luck - that isn't working
I have Adobe apps installed on two systems here. One is for real life live work. The other for testing. On the test system I just uninstalled Lr CC using the Creative Cloud app. I then Installed it and opened it.
All my folders, albums and photos are still intact. Wanted to make sure before recommending >>
You can try uninstalling/reinstalling Lr CC with no worries of losing images already in the cloud.
May be worth a try for ya.
Uninstalled and reinstalled - turned off security during that because the last time this happened i needed to that. still no go and I have a broken desktop app and no customer support, very frustrating
I seriously doubt Lr is at fault. Your bits/bytes are exactly the same as everyone else. Adobe didn't install a version just for your system.
What file format(s) are you trying to include (.nef, .cr2, jpg, tif, png, other)?
Can you provide a screen shot of the Create Album dialog with the Name filled in?