2 Replies Latest reply on Dec 21, 2017 2:23 PM by twaritar3263062

    Adobe stock plan

    demaluca Level 1

      Hi.

      I've a CREATIVE CLOUD PHOTOGRAPHY plan.

       

      I've tried to subscribe to ADOBE STOK but it tells me that i've already a plan.

      But in my plans section i can't see that plan, only the Photography one.

       

      How can i access to Adobe Stock?

      How to activate that plan (is exist) or cancel it and start a new one?

       

      Thanks.

        • 1. Re: Adobe stock plan
          demaluca Level 1

          You can see my Plans Section, with the Photography plan only:

          Schermata 2017-12-21 alle 19.52.53.png

           

          And i've got this when i try to subscribe to Adobe Stock:

          Schermata 2017-12-21 alle 19.53.12.png

           

          How to solve?

          Thanks.

          • 2. Re: Adobe stock plan
            twaritar3263062 Adobe Employee

            Hi Luca,

             

            I see you have purchased an Adobe Stock 10 images per month (one- year) plan on 21st December 2017. I would like to inform you that it usually takes 24-48 hours to activate the plan.


            In case the plan is not activated within the above mentioned time frame, feel free to update this thread so that we can further assist you.

             

             

             

            Regards

            Twarita

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