My old HP computer crashed. I had elements 15 on it and it was working fine.
New HP computer. Loaded Elements 15 from a CD. My tools didn't work. I can open a picture but that is about it. I can't copy, paste or delete. If I click on edit. I only have 6 options available to me. Fill layer, Define Brush DefinePattern, Color Settings, Preset Manager & Preferences. I decided Elements 15 didn't work with windows 10 so I went and purchased elements 2018. Hoping for an easy CD install. Same problem. Very limited tools available and working.
I called Adobe, waiting for a call back for over 2 hours now. Was on hold for 50 minutes. Chat goes no where.
The new computer is also a HP Windows 10 home 64 bit system and X64 bit processor.
Can anyone help me? I am guessing it is a simple fix but I am lost.