9 Replies Latest reply on Dec 27, 2017 8:29 AM by susanl7866380

    Not enough Ram [OSX 10.13.2]

    susanl7866380 Level 1

      I have experienced no problems previously with the newest version of PS until yesterday when it started sending pop-up messages saying it could not complete a task (filter-pixelate-crystalize) because I didn't have enough RAM.  The program also is beginning to lock up for no apparent reason and no error codes.  I have to force a shutdown.  My computer has 16GB of RAM which should be enough for almost any task I want to do.  I use PS strictly for photo editing and all photos are kept on external drives.  After my third try using the filter I noticed that my HD storage showed only 5GB left.  Shutting down the computer and restarting brought it back to normal at 130GB.  I am currently running the computer in safe mode to see if that helps and it doesn't.

       

      Any suggestions would be appreciated.  A copy of system info is below.

       

      Thanks, Susan

       

      Adobe Photoshop Version: 19.0 20171103.r.190 2017/11/03: 1143799  x64

      Number of Launches: 8

      Operating System: Mac OS 10.13.2

      System architecture: Intel CPU Family:6, Model:70, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

      Physical processor count: 4

      Logical processor count: 8

      Processor speed: 2200 MHz

      Built-in memory: 16384 MB

      Free memory: 9799 MB

      Memory available to Photoshop: 15035 MB

      Memory used by Photoshop: 68 %

      Alias Layers: Disabled.

      Modifier Palette: Disabled.

      Highbeam: Enabled.

      Touch Bar Property Feedback: Enabled.

      Image tile size: 1024K

      Image cache levels: 4

      Font Preview: Medium

      TextComposer: Latin

      Display: 1

      Main Display

      High DPI Monitor

      Display Bounds: top=0, left=0, bottom=900, right=1440

      OpenGL Drawing: Disabled.

      OpenGL Allow Old GPUs: Not Detected.

      AIFCoreInitialized=1

      AIFOGLInitialized=1

      OGLContextCreated=1

      NumGLGPUs=1

      NumCLGPUs=0

      NumNativeGPUs=0

      glgpu[0].GLVersion="2.1"

      glgpu[0].IsIntegratedGLGPU=0

      glgpu[0].GLMemoryMB=0

      glgpu[0].GLName="Apple Software Renderer"

      glgpu[0].GLVendor="Apple Inc."

      glgpu[0].GLVendorID=32902

      glgpu[0].GLRectTextureSize=16384

      glgpu[0].GLRenderer="Apple Software Renderer"

      glgpu[0].GLRendererID=16909312

      glgpu[0].HasGLNPOTSupport=1

      glgpu[0].CanCompileProgramGLSL=1

      glgpu[0].GLFrameBufferOK=1

      glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"

      glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[2621 44]

      glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

      glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]

      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]

      glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

      glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

      glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

      glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]

      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

      glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

      License Type: Subscription

      Serial number: 96040141374853231713

      GUIDBucket:

      Application folder: /Applications/Adobe Photoshop CC 2018/

      Photoshop scratch has async I/O enabled

      Scratch volume(s):

        Startup, 233.0G, 117.9G free

      Required Plug-ins folder: /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/Plug-ins/

      Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2018/Plug-Ins/

       

       

      Installed components:

       

       

         dvametadata.framework   dvametadata   11.1.0.0 

         AdobeXMPScript.framework   AdobeXMPScript   79.160451   79.160451

         ICUUnicode.framework   ICUUnicode   3.61   "gtlib_6.0" "." "21287"

         ICUConverter.framework   ICUConverter   3.61   "gtlib_6.0" "." "21287"

         AdobeCrashReporter.framework   AdobeCrashReporter   7.5.20170906 

         boost_system.framework   boost_system   11.1.0.0 

         AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"

         AdobeACE.framework   AdobeACE   2.20.02.39233   79.586793

         AdobeOwl.framework   AdobeOwl   5.2.11 

         mediacoreif.framework   mediacoreif   11.1.0.0 

         manta.framework   manta   2.0.00.1   1.

         dvaunittesting.framework   dvaunittesting   11.1.0.0 

         AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.34320   79.562390

         AIDE.framework   AIDE   1.5.0.36540   79.574279

         dynamiclink.framework   dynamiclink   11.1.0.0 

         dvametadataUI.framework   dvametadataUI   11.1.0.0 

         UpdaterNotifications.framework   UpdaterNotifications   10.0.0.1   "10.0.0.1"

         AdobeExtendScript.framework   AdobeExtendScript   4.5.7.1   81.1133690

         boost_filesystem.framework   boost_filesystem   11.1.0.0 

         AdobeBIB.framework   AdobeBIB   1.2.03.39233   79.586793

         AdobeXMPFiles.framework   AdobeXMPFiles   79.160451   79.160451

         AdobeLinguistic.framework      22175 

         dvaplayer.framework   dvaplayer   11.1.0.0 

         PlugPlugOwl.framework   PlugPlugOwl   8.0.0.55 

         AdobeAGM.framework   AdobeAGM   4.30.87.39233   79.586793

         adobe_caps.framework   adobe_caps   10.0.0.6   1.584361

         AdobeSVGRE.framework   AdobeSVGRE   6.0   79.586793

         AdobePDFL.framework   AdobePDFL   15.0.0.38423   79.226411

         dvacore.framework   dvacore   11.1.0.0 

         AdobePIP.framework   AdobePIP   7.4.1.60.45263 

         AdobePDFSettings.framework   AdobePDFSettings   1.4 

         AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.34320   79.562390

         dvatransport.framework   dvatransport   11.1.0.0 

         Cg.framework   NVIDIA Cg    

         boost_signals.framework   boost_signals   11.1.0.0 

         AdobeXMP.framework   AdobeXMPCore   79.160451   79.160451

         AdobeJP2K.framework   AdobeJP2K   1.2.2.38423   79.266298

         dvaaudiodevice.framework   dvaaudiodevice   11.1.0.0 

         LogSession.framework   LogSession   7.4.1.60.45263 

         PlugPlugExternalObject.framework      8.0.0.55 

         AdobeScCore.framework   AdobeScCore   4.5.7.1   81.1133690

         AdobeSVGAGM.framework   AdobeSVGAGM   1.0.0.38473   79.582907

         dvametadataapi.framework   dvametadataapi   11.1.0.0 

         CITThreading.framework       

         WRServices.framework       

         amtlib.framework   amtlib   10.0.0.221 

         AdobeBIBUtils.framework   AdobeBIBUtils   1.1.39233   79.586793

         boost_threads.framework   boost_threads   11.1.0.0 

         aif.framework   aif   6.0.00.1   1.

         AdobeCoolType.framework   AdobeCoolType   5.17.00.39233   79.586793

         dvamediatypes.framework   dvamediatypes   11.1.0.0 

         AdbePM.framework   AdbePM   2.5.00.377243   1.578146

         boost_date_time.framework   boost_date_time   11.1.0.0 

         AdobeMPS.framework   AdobeMPS   5.8.1.38423   79.582572

         dvaui.framework   dvaui   11.1.0.0 

         ahclient.framework   ahclient   3.0.0.6 

         ICUData.framework   ICUData   3.61   "gtlib_6.0" "." "21287"

         dvamarshal.framework   dvamarshal   11.1.0.0 

       

       

       

       

      Required plug-ins:

       

       

         3D Studio 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

         Accented Edges 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Adaptive Wide Angle 19.0.1, Copyright © 2014-2017 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”

         Angled Strokes 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Average 19.0  ©1993-2017 Adobe Systems Incorporated - from the file “Average.plugin”

         Bas Relief 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         BMP 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Camera Raw 10.1 (864), Copyright © 2017 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

         Camera Raw Filter 10.1 (864), Copyright © 2017 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

         Chalk & Charcoal 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Charcoal 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Chrome 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Cineon 19.0  ©2002-2017 Adobe Systems Incorporated - from the file “Cineon.plugin”

         Clouds 19.0  ©1993-2017 Adobe Systems Incorporated - from the file “Clouds.plugin”

         Collada DAE 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

         Color Halftone 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Colored Pencil 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         CompuServe GIF 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Conté Crayon 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Craquelure 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Crop and Straighten Photos 19.0  Copyright © 2003-2017 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”

         Crop and Straighten Photos Filter 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Crosshatch 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Crystallize 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Cutout 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Dark Strokes 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         De-Interlace 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Dicom 19.0.1, Copyright © 2003-2017 Adobe Systems Incorporated - from the file “dicom.plugin”

         Difference Clouds 19.0  ©1993-2017 Adobe Systems Incorporated - from the file “Clouds.plugin”

         Diffuse Glow 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Displace 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Dry Brush 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Eazel Acquire 19.0  Copyright © 2007-2017 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”

         Entropy 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

         Export Color Lookup Tables 19.0  Copyright ©2012-2017 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”

         Extrude 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         FastCore Routines 19.0  ©1990-2017 Adobe Systems Incorporated - from the file “FastCore.plugin”

         Fibers 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Film Grain 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Filter Gallery 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Flash 3D 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

         Fresco 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Glass 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Glowing Edges 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Google Earth 4 KMZ 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

         Grain 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Graphic Pen 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Halftone Pattern 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Halide Bottlenecks 19.0  Copyright © 2017 Adobe Systems Incorporated - from the file “HalideBottlenecks.plugin”

         HDRMergeUI 19.0.1, Copyright © 2003-2017 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”

         HSB/HSL 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         IFF Format 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         IGES 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

         Ink Outlines 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         JPEG 2000 19.0  Copyright © 2001-2017 Adobe Systems Incorporated - from the file “JPEG2000.plugin”

         Kurtosis 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

         Lens Blur 19.0.1, Copyright © 2002-2017 Adobe Systems Incorporated - from the file “Lens Blur.plugin”

         Lens Correction 19.0.1, Copyright © 2002-2017 Adobe Systems Incorporated - from the file “Lens Correct.plugin”

         Lens Flare 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Liquify 19.0.1, Copyright © 2001-2017 Adobe Systems Incorporated - from the file “Liquify.plugin”

         Matlab Operation 19.0  ©1993-2017 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

         Maximum 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

         Mean 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

         Measurement Core 19.0  Copyright © 1993-2017 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”

         Median 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

         Mezzotint 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Minimum 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

         MMXCore Routines 19.0  ©1990-2017 Adobe Systems Incorporated - from the file “MMXCore.plugin”

         Mosaic Tiles 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Multiprocessor Support 19.0  Copyright © 1990-2017 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”

         Neon Glow 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Note Paper 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         NTSC Colors 19.0  ©1993-2017 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”

         Ocean Ripple 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         OpenEXR 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Paint Daubs 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Palette Knife 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Patchwork 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Paths to Illustrator 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         PCX 19.0  ©1989-2017 Adobe Systems Incorporated - from the file “PCX.plugin”

         Photocopy 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Photoshop 3D Engine 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”

         Photoshop Touch Copyright ©2013-2017 Adobe Systems Incorporated - from the file “PSDX.plugin”

         Picture Package Filter 19.0  ©1993-2017 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

         Pinch 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Pixar 19.0  ©1989-2017 Adobe Systems Incorporated - from the file “Pixar.plugin”

         Plaster 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Plastic Wrap 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         PLY 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

         Pointillize 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Polar Coordinates 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Portable Bit Map 19.0  ©1989-2017 Adobe Systems Incorporated - from the file “PBM.plugin”

         Poster Edges 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         PRC 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

         Radial Blur 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Radiance 19.0  ©2003-2017 Adobe Systems Incorporated - from the file “Radiance.plugin”

         Range 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

         Render Color Lookup Grid 19.0  Copyright ©2012-2017 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”

         Reticulation 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Ripple 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Rough Pastels 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Save for Web 19.0.1, Copyright © 1999-2017 Adobe Systems Incorporated - from the file “Save for Web.plugin”

         ScriptingSupport 19.0, Copyright © 2017 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”

         Shake Reduction 19.0.1, Copyright © 2014-2017 Adobe Systems Incorporated - from the file “Shake Reduction.plugin”

         Shear 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Skewness 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

         Smart Blur 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Smudge Stick 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Solarize 19.0  Copyright © 1993-2017 Adobe Systems Incorporated - from the file “Solarize.plugin”

         Spaces 19.0, Copyright © 2017 Adobe Systems Incorporated - from the file “Spaces.plugin”

         Spatter 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Spherize 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Sponge 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Sprayed Strokes 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Stained Glass 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Stamp 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Standard Deviation 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

         STL 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

         Sumi-e 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Summation 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

         Targa 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Texturizer 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Tiles 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Torn Edges 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Twirl 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         U3D 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

         Underpainting 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Vanishing Point 19.0.1, Copyright © 2003-2017 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”

         Variance 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

         Virtual Reality Modeling Language | VRML 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

         Water Paper 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Watercolor 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Wave 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Wavefront|OBJ 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

         Wind 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Wireless Bitmap 19.0  ©1989-2017 Adobe Systems Incorporated - from the file “WBMP.plugin”

         ZigZag 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

       

       

      Optional and third party plug-ins:

       

       

         Clarity CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “/Applications/Topaz Studio/Topaz Studio.app/Contents/Resources/PS_Plugins/TopazClarity2.plugin/”

         Detail CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “/Applications/Topaz Studio/Topaz Studio.app/Contents/Resources/PS_Plugins/TopazDetail.plugin/”

         Glow CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “/Applications/Topaz Studio/Topaz Studio.app/Contents/Resources/PS_Plugins/TopazGlow.plugin/”

         Impression CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “/Applications/Topaz Studio/Topaz Studio.app/Contents/Resources/PS_Plugins/TopazImpressionTS.plugin/”

         Simplify CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “/Applications/Topaz Studio/Topaz Studio.app/Contents/Resources/PS_Plugins/TopazSimplify.plugin/”

         Topaz DeNoise 6 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “/Applications/Topaz DeNoise 6.app/Contents/Resources/Topaz_denoise6.plugin/”

         Topaz Studio CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “/Applications/Topaz Studio/Topaz Studio.app/Contents/Resources/PS_Plugins/TopazStudio.plugin/”

       

       

      Duplicate and Disabled plug-ins:

       

       

         Clarity CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazClarity2.plugin”

         Detail CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazDetail.plugin”

         Glow CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazGlow.plugin”

         Impression CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazImpressionTS.plugin”

         Simplify CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazSimplify.plugin”

         Topaz DeNoise 6 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_denoise6.plugin”

         Topaz Studio CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazStudio.plugin”

       

       

      Plug-ins that failed to load: NONE

       

       

      Extensions:

       

       

         com.adobe.Butler.backend  2.0.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html”

         com.adobe.inapp.purchase  2.11.27 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/purchase.html ”

         New Document  2.1.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.ccx.fnft/fnft.html”

         Libraries  2.11.27 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/index.html”

         Start  2.1.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.ccx.start/index.html”

         Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”

         Export As  3.0.13 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

         Export As  3.0.13 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

       

       

      Installed TWAIN devices: NONE

        • 1. Re: Not enough Ram
          JJMack Most Valuable Participant

          With large image and filters may need to use more resources.  You Preferences performance is set to allow  Photoshop use up the 68% of your system RAM  try changing that setting to 80% and restart Photoshop.  See if you can use that filter on your document.

           

          You also seem to have duplicate plug-in installed and disabled you should correct that. I do not use a mac so I can not tell you how to do that....

           

          Duplicate and Disabled plug-ins:

           

           

             Clarity CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazClarity2.plugin”

             Detail CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazDetail.plugin”

             Glow CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazGlow.plugin”

             Impression CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazImpressionTS.plugin”

             Simplify CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazSimplify.plugin”

             Topaz DeNoise 6 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_denoise6.plugin”

             Topaz Studio CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazStudio.plugin”

          2 people found this helpful
          • 2. Re: Not enough Ram
            susanl7866380 Level 1

            Thanks for taking the time to help out.  I increased performance as you suggested but it didn't help.  As far as the duplicate plug-ins go, I can't find them so I am unable to delete them.

            I attempted to save the photo I was working on so I wouldn't have to keep duplicating the steps I took to get to the RAM error message and it would not allow me to save my work as the file was greater than 2 gb.

            • 3. Re: Not enough Ram
              JJMack Most Valuable Participant

              I do not know what the image format file limmits are in Apple's unix file system. To save image file over 2GB size using windows one must use  Tiff or or PSB files over 4GB only PSB can be used.  How big is your image and how many layers do you have?

              1 person found this helpful
              • 4. Re: Not enough Ram
                susanl7866380 Level 1

                The image I was working with was a jpeg file and 16.7MB in size.  I added four layers.  Saving it with 2 layers (which the computer let me do) it was 1.3GB.  I was able to save it as a TIFF and it is 2.46GB.

                 

                Saving it is a help as it saves me time when trying different things to get the filters to work but it sure doesn't help with the original problem.  Something is going on that is strange and I can't find any problems similar to this in recent history in the forums.  There have been problems reported when available RAM was just 4GB.

                 

                Thanks again JJ for trying to help me sort this out.

                Susan

                • 5. Re: Not enough Ram
                  susanl7866380 Level 1

                  An update on the RAM business.  It is still happening but only when I try and use the crystalize filter and then only in certain instances.  I uninstalled then reinstalled PS and it still locks up.  The process I am trying to duplicate is the one written by Steve Patterson on how to add falling snow with PS CC 2018.  I actually got it to work as advertised once but have not been able to do so since.  I have noticed that the efficiency indicator starts at 100% then drops to 70 or so then back up to 100% (it will drop from 100 to 70 or lower and then back up several times over the course of a project) and finally hit 0%.  At that point I have to shut everything down.  PS seems to be using 14GB of RAM.  How is that possible?  Any help please.

                  • 6. Re: Not enough Ram
                    Per Berntsen Adobe Community Professional

                    susanl7866380 wrote:

                     

                    I noticed that my HD storage showed only 5GB left.  Shutting down the computer and restarting brought it back to normal at 130GB.

                    Photoshop uses a lot of RAM, but a lot more disk space. (scratch disk)

                    So the problem is probably that you are running out of disk space, and you need to clear out some space on your hard drive, for instance by moving files to an external drive.

                    You set up scratch disks under Preferences > Scratch disks, and you can assign several disks for this purpose.

                     

                    More about scratch disk here: Optimize performance Photoshop CC

                    1 person found this helpful
                    • 7. Re: Not enough Ram
                      susanl7866380 Level 1

                      I have 150GB of space on my HD after re-arranging a few things and dumping others.  I am using my HD as my primary scratch disk and have done for years.  My secondary scratch disk is an external HD and has 2 TB with 1 1/2 TB available.  I have tried running the program with both and neither works.  The program worked perfectly until three days ago so something new is happening but I can't seem to discover if it is with photoshop or my Mac.  Apple has been working with me all day to see if we can figure out if it is on their end.  I have already tried all the steps I could find about optimizing performance but none of them made any difference.  Is it possible that there is a problem with that particular filter?  I don't have to use it but if there is a problem with one there could easily be a problem with others.

                       

                      Thanks again, Susan

                      • 8. Re: Not enough Ram [OSX 10.13.2]
                        JJMack Most Valuable Participant

                        Susan I use Windows not a Mac.  On a windows system Photoshop will fill its first scratch disk before using it second scratch disk.  If the first scratch disk is also Windows boot disk by the time Photoshop fill it Windows will not be running well.  Windows needs free space on its boot disk for  paging, temp space and Application user space.    Photoshop may never use  start using the second scratch disk for before then you will most likely reboot or kill Photoshop for windows will be performing so poorly.    I have never use OSX older Apple OS were very poor I used OS7 and OS9 but choose to use windows instead.  Old windows version  were also very poor till Microsoft started to use NT as its base  system.  Later when Steve start to work for Apple again he abandoned Apples OS and switch to a Unix base system like he use at Nextstep and also switch from the IBM PowerPC processor to Intel processors..   If I were you I would try configuring your OSX boot disk as Photoshop second scratch disk to see it things works better.  ON Windows I have seen Photoshop use well over 100GB of scratch space.

                         

                        I beleive CC 2018 also had a bug the ate scratch space filling up disk.

                        • 9. Re: Not enough Ram [OSX 10.13.2]
                          susanl7866380 Level 1

                          Another update.  Spent all day on the phone with Apple techs (by the way, the service was excellent.)  It was determined that the computer was fine but the problem most probably lies with PS or maybe my external HD.  They eventually had me pull three photos, one from the computer, one from each of two external HDs.  I put them on my desktop, opened all three at once in PS, ran all three through the program I was trying to use, one photo after another with all three open.  Worked perfectly.  Not sure where to go from here but they still think it may be PS related or perhaps a problem with my external hard drives.  My next step may be to transfer all photos to an new external HD and repair the old one.  What a chore that will be.

                           

                          Thanks for all the help everyone.

                           

                          Susan.