3 Replies Latest reply on Feb 3, 2018 6:35 PM by Peru Bob

    Photoshop Elements 2018 download problems?

    maureenc60876257

      I've just purchased Photoshop Elements 2018 [24/12/2017]  and I've received confirmation email with links to download to my new MacBook Air.

      When I follow the link to the Serial Number and try to download I receive the following message :

      There was an error loading your downloads

       

      Does anyone know why this should be happening?

      Help appreciated because I want to start using the product asap,

       

      Many thanks,

       

      Maureen Cox