17 Replies Latest reply: Feb 13, 2012 7:08 AM by mathias-cervantes RSS

    Waiting for server...

    Community Member
      Hi!
      I have noticed increasing problems with DW:s FTP functions lately. I almost
      always get the "Waiting for server" message, even on sites where I did not
      have that problem before. I also get into loops with error messages and I
      have to use the Windows Task Manager to get out of them.

      For example I get the alert "An FTP error ocurred - cannot put file XX.htm
      Dreamweaver encountered an internal data error. Please try the operation
      again." I press OK and then get the Waiting for server message, and if i
      select cancel, nothing happens, it just starts to try to connect again. Has
      something happened to my installation, I don't remember DW playing this way
      before, or rather, i remember a time when it didn't behave like this.

      I'm on MX2004 7.0.1 Are there newer updates that might fix this?

      --
      Lars Forslin

      "Doing time on earth"

      **************************


        • 1. Re: Waiting for server...
          Community Member
          On Fri, 4 Jul 2008 10:50:00 +0200, "Lars Forslin"
          <lars.privat_nospamdevice@monarda_nospamdevice.se> wrote:

          >Hi!
          >I have noticed increasing problems with DW:s FTP functions lately. I almost
          >always get the "Waiting for server" message, even on sites where I did not
          >have that problem before. I also get into loops with error messages and I
          >have to use the Windows Task Manager to get out of them.
          >
          >For example I get the alert "An FTP error ocurred - cannot put file XX.htm
          >Dreamweaver encountered an internal data error. Please try the operation
          >again." I press OK and then get the Waiting for server message, and if i
          >select cancel, nothing happens, it just starts to try to connect again. Has
          >something happened to my installation, I don't remember DW playing this way
          >before, or rather, i remember a time when it didn't behave like this.
          >
          >I'm on MX2004 7.0.1 Are there newer updates that might fix this?


          It's been some time since I used DW2004, but I do remember such errors
          being fairly frequent.

          AS Dw CS4 may be out some time in the near future, maybe time to
          consider an upgrade ?.

          Dw8 and especially Dw CS3 - seem a good bit more reliable.

          --

          ~Malcolm~*...
          ~*
          • 2. Re: Waiting for server...
            Community Member
            OK, if an upgrade will get rid of these problems I will bite the bullet and
            upgrade even though feature-wise this version is good enough for me.
            /Lars

            "Malcolm _" <malcom@mon.org> skrev i meddelandet
            news:1pqr64138576c59um3rrl9slvthbs6teau@4ax.com...
            > On Fri, 4 Jul 2008 10:50:00 +0200, "Lars Forslin"
            > <lars.privat_nospamdevice@monarda_nospamdevice.se> wrote:
            >
            >>Hi!
            >>I have noticed increasing problems with DW:s FTP functions lately. I
            >>almost
            >>always get the "Waiting for server" message, even on sites where I did not
            >>have that problem before. I also get into loops with error messages and I
            >>have to use the Windows Task Manager to get out of them.
            >>
            >>For example I get the alert "An FTP error ocurred - cannot put file XX.htm
            >>Dreamweaver encountered an internal data error. Please try the operation
            >>again." I press OK and then get the Waiting for server message, and if i
            >>select cancel, nothing happens, it just starts to try to connect again.
            >>Has
            >>something happened to my installation, I don't remember DW playing this
            >>way
            >>before, or rather, i remember a time when it didn't behave like this.
            >>
            >>I'm on MX2004 7.0.1 Are there newer updates that might fix this?
            >
            >
            > It's been some time since I used DW2004, but I do remember such errors
            > being fairly frequent.
            >
            > AS Dw CS4 may be out some time in the near future, maybe time to
            > consider an upgrade ?.
            >
            > Dw8 and especially Dw CS3 - seem a good bit more reliable.
            >
            > --
            >
            > ~Malcolm~*...
            > ~*


            • 3. Re: Waiting for server...
              Community Member
              I also just got the alert "Out of memory" and I have 2 GB which should be
              more than enough. There is something not quite right here.
              /Lars

              "Lars Forslin" <lars.privat_nospamdevice@monarda_nospamdevice.se> skrev i
              meddelandet news:g4l501$fep$1@forums.macromedia.com...
              > OK, if an upgrade will get rid of these problems I will bite the bullet
              > and upgrade even though feature-wise this version is good enough for me.
              > /Lars
              >
              > "Malcolm _" <malcom@mon.org> skrev i meddelandet
              > news:1pqr64138576c59um3rrl9slvthbs6teau@4ax.com...
              >> On Fri, 4 Jul 2008 10:50:00 +0200, "Lars Forslin"
              >> <lars.privat_nospamdevice@monarda_nospamdevice.se> wrote:
              >>
              >>>Hi!
              >>>I have noticed increasing problems with DW:s FTP functions lately. I
              >>>almost
              >>>always get the "Waiting for server" message, even on sites where I did
              >>>not
              >>>have that problem before. I also get into loops with error messages and I
              >>>have to use the Windows Task Manager to get out of them.
              >>>
              >>>For example I get the alert "An FTP error ocurred - cannot put file
              >>>XX.htm
              >>>Dreamweaver encountered an internal data error. Please try the operation
              >>>again." I press OK and then get the Waiting for server message, and if i
              >>>select cancel, nothing happens, it just starts to try to connect again.
              >>>Has
              >>>something happened to my installation, I don't remember DW playing this
              >>>way
              >>>before, or rather, i remember a time when it didn't behave like this.
              >>>
              >>>I'm on MX2004 7.0.1 Are there newer updates that might fix this?
              >>
              >>
              >> It's been some time since I used DW2004, but I do remember such errors
              >> being fairly frequent.
              >>
              >> AS Dw CS4 may be out some time in the near future, maybe time to
              >> consider an upgrade ?.
              >>
              >> Dw8 and especially Dw CS3 - seem a good bit more reliable.
              >>
              >> --
              >>
              >> ~Malcolm~*...
              >> ~*
              >
              >


              • 4. Re: Waiting for server...
                Community Member
                On 04 Jul 2008 in macromedia.dreamweaver, Lars Forslin wrote:

                > I'm on MX2004 7.0.1 Are there newer updates that might fix this?

                One frequent problem with FTP is the 'passive' setting. Before you
                upgrade, try this:
                - Open the site definition for a site which has this problem.
                - Click the 'Advanced' tab and go to the 'Remote Info' page.
                - Right under the password field is a checkbox for 'Use Passive FTP'.
                Try changing the setting there to the opposite of whatever it is
                currently and see if that fixes the problem.

                For more detailed information on active vs passive FTP, see:
                http://slacksite.com/other/ftp.html
                or Connection Modes at
                http://en.wikipedia.org/wiki/File_Transfer_Protocol

                --
                Joe Makowiec
                http://makowiec.net/
                Email: http://makowiec.net/contact.php
                • 5. Re: Waiting for server...
                  Community Member
                  What I did to was to bypass the router (Netgear) and then everything fell in
                  place. It now works as a charm, but I suppose I have to configure the router
                  in some way. Anybody that knows how?
                  /Lars

                  "Joe Makowiec" <makowiec@invalid.invalid> skrev i meddelandet
                  news:Xns9AD1639574FBmakowiecatnycapdotrE@216.104.212.96...
                  > On 04 Jul 2008 in macromedia.dreamweaver, Lars Forslin wrote:
                  >
                  >> I'm on MX2004 7.0.1 Are there newer updates that might fix this?
                  >
                  > One frequent problem with FTP is the 'passive' setting. Before you
                  > upgrade, try this:
                  > - Open the site definition for a site which has this problem.
                  > - Click the 'Advanced' tab and go to the 'Remote Info' page.
                  > - Right under the password field is a checkbox for 'Use Passive FTP'.
                  > Try changing the setting there to the opposite of whatever it is
                  > currently and see if that fixes the problem.
                  >
                  > For more detailed information on active vs passive FTP, see:
                  > http://slacksite.com/other/ftp.html
                  > or Connection Modes at
                  > http://en.wikipedia.org/wiki/File_Transfer_Protocol
                  >
                  > --
                  > Joe Makowiec
                  > http://makowiec.net/
                  > Email: http://makowiec.net/contact.php


                  • 6. Re: Waiting for server...
                    Community Member
                    Well, configuring the router was not hard, just add FTP on Port Forwarding
                    for your IP number. Now I can FTP like running water with DW!
                    Netgear don't tell you that you have to enable FTP in the router settings,
                    and it has been a pain for a few weeks now. I even blamed the web hosting
                    co for this. What tricked me was that you could get through sometimes.
                    /Lars

                    "Lars Forslin" <lars.privat_nospamdevice@monarda_nospamdevice.se> skrev i
                    meddelandet news:g4lbem$m84$1@forums.macromedia.com...
                    > What I did to was to bypass the router (Netgear) and then everything fell
                    > in place. It now works as a charm, but I suppose I have to configure the
                    > router in some way. Anybody that knows how?
                    > /Lars
                    >
                    > "Joe Makowiec" <makowiec@invalid.invalid> skrev i meddelandet
                    > news:Xns9AD1639574FBmakowiecatnycapdotrE@216.104.212.96...
                    >> On 04 Jul 2008 in macromedia.dreamweaver, Lars Forslin wrote:
                    >>
                    >>> I'm on MX2004 7.0.1 Are there newer updates that might fix this?
                    >>
                    >> One frequent problem with FTP is the 'passive' setting. Before you
                    >> upgrade, try this:
                    >> - Open the site definition for a site which has this problem.
                    >> - Click the 'Advanced' tab and go to the 'Remote Info' page.
                    >> - Right under the password field is a checkbox for 'Use Passive FTP'.
                    >> Try changing the setting there to the opposite of whatever it is
                    >> currently and see if that fixes the problem.
                    >>
                    >> For more detailed information on active vs passive FTP, see:
                    >> http://slacksite.com/other/ftp.html
                    >> or Connection Modes at
                    >> http://en.wikipedia.org/wiki/File_Transfer_Protocol
                    >>
                    >> --
                    >> Joe Makowiec
                    >> http://makowiec.net/
                    >> Email: http://makowiec.net/contact.php
                    >
                    >


                    • 7. Re: Waiting for server...
                      Community Member
                      On 04 Jul 2008 in macromedia.dreamweaver, Lars Forslin wrote:

                      > Well, configuring the router was not hard, just add FTP on Port
                      > Forwarding for your IP number. Now I can FTP like running water with
                      > DW! Netgear don't tell you that you have to enable FTP in the router
                      > settings, and it has been a pain for a few weeks now. I even blamed
                      > the web hosting co for this. What tricked me was that you could get
                      > through sometimes.

                      Interesting. I've been running a router for about a decade now -
                      several, in fact, mostly Linksys - and never had to forward a port.

                      --
                      Joe Makowiec
                      http://makowiec.net/
                      Email: http://makowiec.net/contact.php
                      • 8. Re: Waiting for server...
                        Community Member
                        Now, I don't know if this is the ultimate solution. I still sometimes get a
                        "Waiting for server" message, and bypassing the router yields better results
                        still.
                        /Lars

                        "Joe Makowiec" <makowiec@invalid.invalid> skrev i meddelandet
                        news:Xns9AD17A5F2CBB9makowiecatnycapdotrE@216.104.212.96...
                        > On 04 Jul 2008 in macromedia.dreamweaver, Lars Forslin wrote:
                        >
                        >> Well, configuring the router was not hard, just add FTP on Port
                        >> Forwarding for your IP number. Now I can FTP like running water with
                        >> DW! Netgear don't tell you that you have to enable FTP in the router
                        >> settings, and it has been a pain for a few weeks now. I even blamed
                        >> the web hosting co for this. What tricked me was that you could get
                        >> through sometimes.
                        >
                        > Interesting. I've been running a router for about a decade now -
                        > several, in fact, mostly Linksys - and never had to forward a port.
                        >
                        > --
                        > Joe Makowiec
                        > http://makowiec.net/
                        > Email: http://makowiec.net/contact.php


                        • 9. Re: Waiting for server...
                          Community Member
                          Yes, today this occurred again. I got the Waiting for server message and
                          after a while I was refused any connection to the web server, even with
                          other FTP clients. Bypassing the router cleared the problem.
                          I must issue a warning regarding Netgear routers to everyone that works with
                          the web.
                          /Lars

                          "Lars Forslin" <lars.privat_nospamdevice@monarda_nospamdevice.se> skrev i
                          meddelandet news:g4ngsd$43c$1@forums.macromedia.com...
                          > Now, I don't know if this is the ultimate solution. I still sometimes get
                          > a "Waiting for server" message, and bypassing the router yields better
                          > results still.
                          > /Lars
                          >
                          > "Joe Makowiec" <makowiec@invalid.invalid> skrev i meddelandet
                          > news:Xns9AD17A5F2CBB9makowiecatnycapdotrE@216.104.212.96...
                          >> On 04 Jul 2008 in macromedia.dreamweaver, Lars Forslin wrote:
                          >>
                          >>> Well, configuring the router was not hard, just add FTP on Port
                          >>> Forwarding for your IP number. Now I can FTP like running water with
                          >>> DW! Netgear don't tell you that you have to enable FTP in the router
                          >>> settings, and it has been a pain for a few weeks now. I even blamed
                          >>> the web hosting co for this. What tricked me was that you could get
                          >>> through sometimes.
                          >>
                          >> Interesting. I've been running a router for about a decade now -
                          >> several, in fact, mostly Linksys - and never had to forward a port.
                          >>
                          >> --
                          >> Joe Makowiec
                          >> http://makowiec.net/
                          >> Email: http://makowiec.net/contact.php
                          >
                          >


                          • 10. Re: Waiting for server...
                            Community Member
                            I found a solution finally. I disabled the firewall function for my computer
                            in the router by checking the DMZ option which opens all ports. And now it
                            all seems to work. Considering I earlier was connected directly to the
                            Internet without router, but only with the Windows XP firewall, and nothing
                            has ever happened, this can't be worse.
                            /Lars

                            "Lars Forslin" <lars.privat_nospamdevice@monarda_nospamdevice.se> skrev i
                            meddelandet news:g4qk3i$d97$1@forums.macromedia.com...
                            > Yes, today this occurred again. I got the Waiting for server message and
                            > after a while I was refused any connection to the web server, even with
                            > other FTP clients. Bypassing the router cleared the problem.
                            > I must issue a warning regarding Netgear routers to everyone that works
                            > with the web.
                            > /Lars
                            >
                            > "Lars Forslin" <lars.privat_nospamdevice@monarda_nospamdevice.se> skrev i
                            > meddelandet news:g4ngsd$43c$1@forums.macromedia.com...
                            >> Now, I don't know if this is the ultimate solution. I still sometimes get
                            >> a "Waiting for server" message, and bypassing the router yields better
                            >> results still.
                            >> /Lars
                            >>
                            >> "Joe Makowiec" <makowiec@invalid.invalid> skrev i meddelandet
                            >> news:Xns9AD17A5F2CBB9makowiecatnycapdotrE@216.104.212.96...
                            >>> On 04 Jul 2008 in macromedia.dreamweaver, Lars Forslin wrote:
                            >>>
                            >>>> Well, configuring the router was not hard, just add FTP on Port
                            >>>> Forwarding for your IP number. Now I can FTP like running water with
                            >>>> DW! Netgear don't tell you that you have to enable FTP in the router
                            >>>> settings, and it has been a pain for a few weeks now. I even blamed
                            >>>> the web hosting co for this. What tricked me was that you could get
                            >>>> through sometimes.
                            >>>
                            >>> Interesting. I've been running a router for about a decade now -
                            >>> several, in fact, mostly Linksys - and never had to forward a port.
                            >>>
                            >>> --
                            >>> Joe Makowiec
                            >>> http://makowiec.net/
                            >>> Email: http://makowiec.net/contact.php
                            >>
                            >>
                            >
                            >


                            • 11. Re: Waiting for server... 2009 and CS4
                              AustinWebmaster Community Member

                              I am using Dreamweaver CS4 and having the same problem.  This site is not Contribute enabled.  I am running in passive FTP mode with maintain synchronization information turned on. Dreamweaver tries a number of times before timing out.  The strange thing is, the file is transferred.  I can display the page on the website and the changes are there.  It appears Dreamweaver is not receiving the acknowledge from the server that the last record was transmitted successfuly.  Is anyone else having this problem?  Do you know what may be causing this problem?

                               

                              Thanks Ahead of time for your help...

                              Take Care,
                              Rich

                              • 12. Re: Waiting for server...
                                bkeplinger

                                I sincerely hope this helps someone...

                                 

                                I had been experiencing this problem with CS4 ever since getting a new computer (Asus/Vista). Even putting or getting a single file would nearly always hang on "waiting for server," or often a file would upload/download but then hang (with the same message) while (presumably) getting synchronization information. I finally narrowed down the problem to the computer and/or other running software because...

                                • It works fine on an XP desktop connected to my wireless router (connected by cable, not wirelessly) (Dreamweaver MX2004)
                                • It works fine on my work computer (Dell/Vista, client/server network) (Dreamweaver CS3)
                                • It worked fine on my old XP laptop (oh how I miss XP and hate Vista) over my wireless (Dreamweaver MX2004)
                                • Neither Dreamweaver MX2004 nor CS4 worked well when syncing on my new laptop (Asus/Vista), whether I connected to the 'Net wirelessly or directly, with or without my firewall running. The problem was the same with both MX2004 and CS4.

                                 

                                In checking on my network settings I noticed under TCP/IP that both IPv6 and IPv4 were enabled. I also noticed the checkbox to "Use IPv6 transfer mode." What I finally did was check just about everything (see graphic):

                                • Use passive FTP (which I always had checked)
                                • Use IPv6 transfer mode
                                • Use firewall (I took the defaults)
                                • ...and under Server Compatibility...
                                  • left "Use FTP performance optimization" checked
                                  • checked "Use alternative FTP move method."

                                 

                                Now when I sync I will still occasionally get the "waiting for server" message, but for seconds rather than (often) minutes, and I can now once again sync directories with many files and subdirectories, with no problem.

                                • 14. Re: Waiting for server...
                                  AustinWebmaster Community Member

                                  Since my post in May...  I noticed that of the three hosting companies that I work with (ReadyHosting, ServerHeroes and SoftSysHosting), I only had the Waiting for Server on one, ReadyHosting.  I tried to work with them to fix the problem but they kept telling me it was my problem.  The thing that made me keep thinking it was their problem is the added fact that most of my customers use a visitor tracking service called Counter Central. Counter Central has a WatchDog feature that monitors the performance of the website.  If it takes longer than15 seconds to return a page, we get an email alert.  Those alerts had become more frequent for my accounts at ReadyHosting.  Again, they said it must be a problem on my end.

                                   

                                  I eventually moved all of my clients to www.SoftSysHosting.com and now I have no problems!  Great Tech Support and Awesome performance.  The Waiting for Server has disappeard.   And the Alerts have disappeared...  ReadyHosting has a great price for hosting and Tech Support is always there when you need them but the performance of their servers is terrible and it seems they do not want to work with their customers to solve performance problems.

                                   

                                  www.TheHomePageStore.com - Webmaster Services for Extraordinary Websites

                                  • 15. Re: Waiting for server...
                                    stina32

                                    I have been having this problem since the Snow Leopard install, and thought it was something to do with Adobe Dreamweaver CS4 incompatibility as there are other issues which I won't go into here.

                                     

                                    After changing settings on my router and disconnecting and reconnecting manually, cancelling each "waiting for server" until it did finally transfer. Very frustrating.

                                     

                                    Check the settings in the advanced Remote Info page.

                                     

                                    Try ticking or unticking Use passive FTP

                                     

                                    Click the Server Compatibility button.

                                     

                                    Untick the Use FTP performance optimization option

                                     

                                    Also tick the Use IPv6 transfer mode.

                                     

                                    This worked for me, although I get Waiting for Server but it lasts only a few seconds, so much better than before.

                                     

                                    Now if only I could find an answer for my other problems with Adobe... And if only I had enough time to be looking for these answers...

                                     

                                    • 16. Re: Waiting for server...
                                      bkeplinger Community Member

                                      RichWendrock wrote:

                                       

                                      Since my post in May...  I noticed that of the three hosting companies that I work with (ReadyHosting, ServerHeroes and SoftSysHosting), I only had the Waiting for Server on one, ReadyHosting....

                                       

                                      Interesting, but definitely not the source of my problem, because in all cases I was FTPing to the same hosts, and it was only on my new Asus laptop (Vista, soon to be Win7). Stuff like this so drives me crazy.

                                       

                                      (Off topic: Re the site alerts, that's another story that I've recently been going through, and have started moving to another host that so far has had very good performance, and also very good tech support (H-Sphere/CF). And the same waiting for server problem occurred there, too, before my fix (which so far has seemed to do the trick).)

                                      • 17. Re: Waiting for server...
                                        mathias-cervantes

                                        I found this post and it worked for me;

                                        http://www.itsadam.co.uk/dreamweave-cs5-long-waiting-for-server-on-uploads/

                                         

                                        I am staggered however as this must be the worlds most expensive web development software and is also the industry standard.  This has been a known issue since at least CS3 so why they've never bothered to fix it is beyond me

                                         

                                        just in case the above link disappeers.  You can solve the problem by setting up a testing server, I choose php, with 'none' for access, after that the waiting for server bug disapeered and now ftp is lightning fast.

                                         

                                        cheers