2 Replies Latest reply on Jan 15, 2018 1:34 PM by Chloe Calvin

    There is an issue with my payment

    Oyen Rodriguez

      Dear Adobe team,

       

      First, I would like to tell you guys that Adobe website is very inconvenient regarding with payment issues.

       

      The automated payment of adobe is blocked by my bank for some reason, and I asked them to unblock the website and if I wanted to pay again, I could not see the option to use my Visa card again.

       

      It only appears like this:

      Untitled-1.jpg

      By clicking edit payment details doesn't do anything either.

       

      Can you please help me resolve this problem? I would like to use my visa card to pay my adobe plans.

       

      looking forward to your respond.

       

      Best Regards

      Oyen