2 Replies Latest reply on Dec 28, 2017 10:32 AM by Ian Lyons

    Why can't I download images from CF card ?

    vijays15592789

      I use a Canon EOS7D. Recently, i exposed a number of images. I find that when I use my card reader (Kingston) Lightroom does not recognize the presence of the images in the card (~200). I can see the images when I use the playback on the camera. Similar results when I use Adobe Br. I use a iMac with OS 10.2. The reader worked fine approx 2 weeks ago. What do I need to do?

        • 1. Re: Why can't I download images from CF card ?
          John Waller Adobe Community Professional & MVP

          What do I need to do?

          As with all troubleshooting, isolate the cause. Is it the software, the hardware or the operating system?

           

          • Try a different card reader,
          • Try a different cable
          • Try a different USB port on the computer
          • Try the card reader on a different computer
          • You know the card works in camera so try connecting the camera directly to the computer. Could be the USB port on the camera.

           

          Which version of Lightroom are you using? You've posted in the Cloud-only Lightroom CC forum. Is this question better suited to the Lightroom Classic CC forum? or somewhere else? Doesn't sound like a Lightroom-only question.

          1 person found this helpful
          • 2. Re: Why can't I download images from CF card ?
            Ian Lyons MVP & Adobe Community Professional

            Check that the images are not in a second folder on the card.

            1 person found this helpful