2 Replies Latest reply on Feb 9, 2018 1:34 PM by srishtib8795206

    TEXT IMPORT OPTIONS?

    Narcieq

      WINDOW 7

       

      ILLUSTRATOR CC

       

      RESOURCE: TEXT IMPORT OPTIONS?

       

      I finished, saved, and uploaded on my blog as usual.

       

      Right after that, the computer got an error.

       

      When I'm trying to open the file, all the layers and objects are gone.

       

      The file I saved on my blog has the same issue.

       

      What should I do?

        • 1. Re: TEXT IMPORT OPTIONS?
          Monika Gause Adobe Community Professional & MVP

          Looks like the file is corrupt.

          Exactly how did you save it? Which options?

          Exactly where did you save it?

           

          Did you save any other versions of the file?

          Is there a chance that you still have older versions of it in Time Machine or any backup mechanism on your computer?

           

          Exactly when did your computer crash? While saving?

          When you restarted, was there a dialog box asking you to recover a file?

          2 people found this helpful
          • 2. Re: TEXT IMPORT OPTIONS?
            srishtib8795206 Adobe Employee

            Hi Narcieq,

             

            Please update the discussion if the issue is resolved or if you have any further query.

             

             

            Regards

            Srishti