5 Replies Latest reply on Jan 6, 2018 7:23 AM by alisonj86137471

    Cant save a file "because the file is locked, you do not have access permissions"

    alisonj86137471 Level 1

      the whole message says " Could not save (file) because the file is locked, you do not have the necessary access permissions, or another program is using the file.  Use the "Properties" command in the Windows Explorer to unlock the file.

       

      I have Windows 10 so have looked in the properties command of File Explorer and there is no way to unlock a file.  I have also looked at the previous forums and have had no success.  I was thinking Google Drive might have something to do with this. 

       

      I'm thinking the only thing to do is to uninstall PS and reinstall (which I don't know how to do).  Unless anyone else has a bright idea.

       

      Thanks a lot.