5 Replies Latest reply on Nov 30, 2012 6:24 AM by JaredHess

    Error on Viewing a Popup Link

    jacksonTN Level 1
      Here is my problem.

      When I double-click a popup link, I sometimes get an error message as shown below:

      An error has occurred in the script on this page
      Line XXXX
      Char 2
      Error Access is denied
      Code 0
      URL: XXXXXXX
      Do you want to continue running scrips on this page? Yes or No

      This error happens randomly on a popup link when I'm viewing the page or after I generated the chm file. If I click the link several times, eventually the link works. However, next time I click the same link, it may or may not work.

      Also, if I single-click a link, the link works fine without failure. I checked the same link that was created in RoboHelp X5, and it works just fine. It appears that it’s a bug in RoboHelp 7, but I don't know how to fix it.

      If you know how to fix this, please let me know.

      Thanks.