9 Replies Latest reply on Dec 29, 2017 10:29 PM by JJMack

    Photoshop Program Error

    kalep88843409 Level 1

      After updating to version Photoshop 19.0 I keep getting "File can't open due to program error"I uninstalled and reinstalled 19.0, same thing happened. So I uninstalled again and installed Photoshop version 17.0.2. Same thing continues to happen.

       

      If you have insight regarding my issue, please please help me!

       

      Best

        • 1. Re: Photoshop Program Error
          JJMack Most Valuable Participant

          What file can not be open? An Image file, any image file? Post your Photoshop menu Help>system Info. Is it the same erre ib CC 2017 and cc 2018?  What OS are you using.

           

          Supply pertinent information for quicker answers

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          • 2. Re: Photoshop Program Error
            kalep88843409 Level 1

            I can open image files (JPEG & PNG), but I cannot open a Photoshop PDF. It's happening for both 2017 and 2018, I'm running on Mac OS 10.13.2 (High Sierra). Thoughts?

             

            System Info:

            Adobe Photoshop Version: 2017.1.2 20171103.r.18 2017/11/03: 1143982  x64

            Number of Launches: 0

            Operating System: Mac OS 10.13.2

            System architecture: Intel CPU Family:6, Model:61, Stepping:4 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

            Physical processor count: 2

            Logical processor count: 4

            Processor speed: 1200 MHz

            Built-in memory: 8192 MB

            Free memory: 3847 MB

            Memory available to Photoshop: 6297 MB

            Memory used by Photoshop: 70 %

            History Thumbnails: Enabled.

            Touch Bar: Enabled.

            Alias Layers: Disabled.

            Modifier Palette: Disabled.

            Highbeam: Enabled.

            Image tile size: 128K

            Image cache levels: 4

            Font Preview: Medium

            TextComposer: Latin

            Display: 1

            Main Display

            High DPI Monitor

            Display Bounds: top=0, left=0, bottom=800, right=1280

            OpenGL Drawing: Enabled.

            OpenGL Allow Old GPUs: Not Detected.

            OpenGL Drawing Mode: Advanced

            OpenGL Allow Normal Mode: True.

            OpenGL Allow Advanced Mode: True.

            AIFCoreInitialized=1

            AIFOGLInitialized=1

            OGLContextCreated=1

            NumGLGPUs=1

            NumCLGPUs=1

            NumNativeGPUs=1

            glgpu[0].GLVersion="2.1"

            glgpu[0].IsIntegratedGLGPU=0

            glgpu[0].GLMemoryMB=1536

            glgpu[0].GLName="Intel(R) HD Graphics 5300"

            glgpu[0].GLVendor="Intel Inc."

            glgpu[0].GLVendorID=32902

            glgpu[0].GLRectTextureSize=16384

            glgpu[0].GLRenderer="Intel(R) HD Graphics 5300"

            glgpu[0].GLRendererID=16925953

            glgpu[0].HasGLNPOTSupport=1

            glgpu[0].CanCompileProgramGLSL=1

            glgpu[0].GLFrameBufferOK=1

            glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"

            glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1638 4]

            glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

            glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]

            glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]

            glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

            glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

            glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

            glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

            glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[60]

            glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

            glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

            glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

            clgpu[0].CLPlatformVersion="1.2 (Oct 31 2017 18:19:43)"

            clgpu[0].CLDeviceVersion="1.2 "

            clgpu[0].IsIntegratedCLGPU=1

            clgpu[0].CLMemoryMB=1536

            clgpu[0].CLName="Intel(R) HD Graphics 5300"

            clgpu[0].CLVendor="Intel Inc."

            clgpu[0].CLVendorID=16925952

            clgpu[0].CLDriverVersion="1.2(Nov  9 2017 18:56:42)"

            clgpu[0].CLBandwidth=1.32179e+10

            clgpu[0].CLCompute=157.656

            nativegpu[0].NativeName="Intel(R) HD Graphics 5300"

            License Type: Subscription

            Serial number: 90970007335335776582

            GUIDBucket:

              bucket: 247

              test: DocumentPanel

            Application folder: /Applications/Adobe Photoshop CC 2017/

            Photoshop scratch has async I/O enabled

            Scratch volume(s):

              Startup, 465.6G, 190.7G free

            Required Plug-ins folder: /Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/Plug-Ins/

            Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2017/Plug-Ins/

             

             

            Installed components:

             

             

               dvametadata.framework   dvametadata   10.0.0.0  

               AdobeXMPScript.framework   AdobeXMPScript   79.159824   79.159824

               ICUUnicode.framework   ICUUnicode   3.61   "gtlib_6.0" "." "21287"

               ICUConverter.framework   ICUConverter   3.61   "gtlib_6.0" "." "21287"

               AdobeCrashReporter.framework   AdobeCrashReporter   7.3.2  

               boost_system.framework   boost_system   10.0.0.0  

               AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"

               AdobeACE.framework   AdobeACE   2.20.02.37848   79.579975

               AdobeOwl.framework   AdobeOwl   5.2.11  

               mediacoreif.framework   mediacoreif   10.0.0.0  

               manta.framework   manta   2.0.00.1   1.

               dvaunittesting.framework   dvaunittesting   10.0.0.0  

               AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.34320   79.562390

               AIDE.framework   AIDE   1.5.0.36540   79.574279

               dynamiclink.framework   dynamiclink   10.0.0.0  

               dvametadataUI.framework   dvametadataUI   10.0.0.0  

               UpdaterNotifications.framework   UpdaterNotifications   10.0.0.1   "10.0.0.1"

               AdobeExtendScript.framework   AdobeExtendScript   4.5.6.5   80.1089815

               boost_filesystem.framework   boost_filesystem   10.0.0.0  

               AdobeBIB.framework   AdobeBIB   1.2.03.37848   79.579975

               AdobeXMPFiles.framework   AdobeXMPFiles   79.159824   79.159824

               AdobeLinguistic.framework      22175  

               dvaplayer.framework   dvaplayer   10.0.0.0  

               PlugPlugOwl.framework   PlugPlugOwl   7.0.0.67  

               AdobeAGM.framework   AdobeAGM   4.30.87.37848   79.579975

               adobe_caps.framework   adobe_caps   10.0.0.6   1.584361

               AdobeSVGRE.framework   AdobeSVGRE   6.0   88.588432

               AdobePDFL.framework   AdobePDFL   15.0.0.36975   79.195992

               dvacore.framework   dvacore   10.0.0.0  

               AdobePIP.framework   AdobePIP   7.4.1.60.45263  

               AdobePDFSettings.framework   AdobePDFSettings   1.4  

               AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.34320   79.562390

               dvatransport.framework   dvatransport   10.0.0.0  

               Cg.framework   NVIDIA Cg     

               boost_signals.framework   boost_signals   10.0.0.0  

               AdobeXMP.framework   AdobeXMPCore   79.159824   79.159824

               AdobeJP2K.framework   AdobeJP2K   1.2.2.38234   79.266006

               dvaaudiodevice.framework   dvaaudiodevice   10.0.0.0  

               LogSession.framework   LogSession   7.4.1.60.45263  

               PlugPlugExternalObject.framework      7.0.0.67  

               AdobeScCore.framework   AdobeScCore   4.5.6.5   80.1089815

               AdobeSVGAGM.framework   AdobeSVGAGM   1.0.0.39544   88.588432

               dvametadataapi.framework   dvametadataapi   10.0.0.0  

               CITThreading.framework        

               WRServices.framework        

               amtlib.framework   amtlib   10.0.0.119  

               AdobeBIBUtils.framework   AdobeBIBUtils   1.1.01   79.579975

               boost_threads.framework   boost_threads   10.0.0.0  

               aif.framework   aif   6.0.00.1   1.

               AdobeCoolType.framework   AdobeCoolType   5.15.00.37848   79.579975

               dvamediatypes.framework   dvamediatypes   10.0.0.0  

               AdbePM.framework   AdbePM   2.5.00.377243   1.578146

               boost_date_time.framework   boost_date_time   10.0.0.0  

               AdobeMPS.framework   AdobeMPS   5.8.1.37174   79.577269

               dvaui.framework   dvaui   10.0.0.0  

               ahclient.framework   ahclient   2.2.0.1  

               ICUData.framework   ICUData   3.61   "gtlib_6.0" "." "21287"

               dvamarshal.framework   dvamarshal   10.0.0.0  

             

             

             

             

            Required plug-ins:

             

             

               3D Studio 18.1.2  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

               Accented Edges 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Adaptive Wide Angle 18.1.2, Copyright © 2014-2017 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”

               Angled Strokes 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Average 18.1.2  ©1993-2017 Adobe Systems Incorporated - from the file “Average.plugin”

               Bas Relief 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               BMP 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Camera Raw 10.1 (864), Copyright © 2017 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

               Camera Raw Filter 10.1 (864), Copyright © 2017 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

               Chalk & Charcoal 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Charcoal 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Chrome 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Cineon 18.1.2  ©2002-2017 Adobe Systems Incorporated - from the file “Cineon.plugin”

               Clouds 18.1.2  ©1993-2017 Adobe Systems Incorporated - from the file “Clouds.plugin”

               Collada DAE 18.1.2  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

               Color Halftone 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Colored Pencil 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               CompuServe GIF 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Conté Crayon 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Craquelure 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Crop and Straighten Photos 18.1.2  Copyright © 2003-2017 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”

               Crop and Straighten Photos Filter 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Crosshatch 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Crystallize 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Cutout 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Dark Strokes 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               De-Interlace 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Dicom 18.1.2, Copyright © 2003-2017 Adobe Systems Incorporated - from the file “dicom.plugin”

               Difference Clouds 18.1.2  ©1993-2017 Adobe Systems Incorporated - from the file “Clouds.plugin”

               Diffuse Glow 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Displace 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Dry Brush 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Eazel Acquire 18.1.2  Copyright © 2007-2017 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”

               Entropy 18.1.2  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

               Export Color Lookup Tables 18.1.2  Copyright ©2012-2017 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”

               Extrude 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               FastCore Routines 18.1.2  ©1990-2017 Adobe Systems Incorporated - from the file “FastCore.plugin”

               Fibers 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Film Grain 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Filter Gallery 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Flash 3D 18.1.2  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

               Fresco 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Glass 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Glowing Edges 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Google Earth 4 KMZ 18.1.2  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

               Grain 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Graphic Pen 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Halftone Pattern 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               HDRMergeUI 18.1.2, Copyright © 2003-2017 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”

               HSB/HSL 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               IFF Format 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               IGES 18.1.2  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

               Ink Outlines 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               JPEG 2000 18.1.2  Copyright © 2001-2017 Adobe Systems Incorporated - from the file “JPEG2000.plugin”

               Kurtosis 18.1.2  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

               Lens Blur 18.1.2, Copyright © 2002-2017 Adobe Systems Incorporated - from the file “Lens Blur.plugin”

               Lens Correction 18.1.2, Copyright © 2002-2017 Adobe Systems Incorporated - from the file “Lens Correct.plugin”

               Lens Flare 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Liquify 18.1.2, Copyright © 2001-2017 Adobe Systems Incorporated - from the file “Liquify.plugin”

               Matlab Operation 18.1.2  ©1993-2017 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

               Maximum 18.1.2  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

               Mean 18.1.2  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

               Measurement Core 18.1.2  Copyright © 1993-2017 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”

               Median 18.1.2  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

               Mezzotint 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Minimum 18.1.2  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

               MMXCore Routines 18.1.2  ©1990-2017 Adobe Systems Incorporated - from the file “MMXCore.plugin”

               Mosaic Tiles 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Multiprocessor Support 18.1.2  Copyright © 1990-2017 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”

               Neon Glow 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Note Paper 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               NTSC Colors 18.1.2  ©1993-2017 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”

               Ocean Ripple 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               OpenEXR 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Paint Daubs 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Palette Knife 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Patchwork 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Paths to Illustrator 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               PCX 18.1.2  ©1989-2017 Adobe Systems Incorporated - from the file “PCX.plugin”

               Photocopy 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Photoshop 3D Engine 18.1.2  ©2006-2017 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”

               Photoshop Touch Copyright ©2013-2017 Adobe Systems Incorporated - from the file “PSDX.plugin”

               Picture Package Filter 18.1.2  ©1993-2017 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

               Pinch 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Pixar 18.1.2  ©1989-2017 Adobe Systems Incorporated - from the file “Pixar.plugin”

               Plaster 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Plastic Wrap 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               PLY 18.1.2  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

               PNG 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Pointillize 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Polar Coordinates 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Portable Bit Map 18.1.2  ©1989-2017 Adobe Systems Incorporated - from the file “PBM.plugin”

               Poster Edges 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               PRC 18.1.2  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

               Radial Blur 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Radiance 18.1.2  ©2003-2017 Adobe Systems Incorporated - from the file “Radiance.plugin”

               Range 18.1.2  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

               Render Color Lookup Grid 18.1.2  Copyright ©2012-2017 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”

               Reticulation 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Ripple 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Rough Pastels 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Save for Web 18.1.2, Copyright © 1999-2017 Adobe Systems Incorporated - from the file “Save for Web.plugin”

               ScriptingSupport 18.1.2, Copyright © 2017 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”

               Shake Reduction 18.1.2, Copyright © 2014-2017 Adobe Systems Incorporated - from the file “Shake Reduction.plugin”

               Shear 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Skewness 18.1.2  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

               Smart Blur 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Smudge Stick 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Solarize 18.1.2  Copyright © 1993-2017 Adobe Systems Incorporated - from the file “Solarize.plugin”

               Spaces 18.1.2, Copyright © 2015 Adobe Systems Incorporated - from the file “Spaces.plugin”

               Spatter 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Spherize 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Sponge 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Sprayed Strokes 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Stained Glass 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Stamp 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Standard Deviation 18.1.2  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

               STL 18.1.2  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

               Sumi-e 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Summation 18.1.2  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

               Targa 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Texturizer 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Tiles 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Torn Edges 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Twirl 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               U3D 18.1.2  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

               Underpainting 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Vanishing Point 18.1.2, Copyright © 2003-2017 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”

               Variance 18.1.2  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

               Virtual Reality Modeling Language | VRML 18.1.2  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

               Water Paper 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Watercolor 18.1.2, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Wave 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Wavefront|OBJ 18.1.2  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

               Wind 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Wireless Bitmap 18.1.2  ©1989-2017 Adobe Systems Incorporated - from the file “WBMP.plugin”

               ZigZag 18.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

             

             

            Optional and third party plug-ins: NONE

             

             

             

             

            Duplicate and Disabled plug-ins: NONE

             

             

             

             

            Plug-ins that failed to load: NONE

             

             

            Extensions:

             

             

               com.adobe.inapp.purchase  2.10.56 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_2_10_56/purchase.html”

               Libraries  2.10.56 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_2_10_56/index.html”

               New Document  2.0.1 - from the file “/Users/kalepaulsen/Library/Application Support/Adobe/CEP/extensions/CCX_CMDN_EXTENSION_2_0_1_001/fnft.html”

               Start  2.0.1 - from the file “/Users/kalepaulsen/Library/Application Support/Adobe/CEP/extensions/CCX_START_EXTENSION_2_0_1_044/index.html”

               com.adobe.experimentation.extension  2.0.0 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.experimentation.extension/index.html”

               Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”

               Export As  3.0.8 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

               Device Preview  1.3.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.previewHD/PSPanel/panel.html”

               com.adobe.preview.loader  1.3.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.previewHD/PSLoader/loader.html”

               Export As  3.0.8 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

             

             

            Installed TWAIN devices: NONE

            • 3. Re: Photoshop Program Error
              JJMack Most Valuable Participant

              Can acrobat open the PDF? If it can upload the pdf and post a link to it I'll see if I can open it win Windows Photoshop.

               

              Does Photoshop Import PDF dialog open?

              • 4. Re: Photoshop Program Error
                kalep88843409 Level 1

                I can try. 9/10 times acrobat will crash on me (and of course, it's the newest version as well)... How/where exactly would I upload?

                • 5. Re: Photoshop Program Error
                  kalep88843409 Level 1

                  Yes, it will give me that dialog box when opening... I switched to a PDF from a long time ago and it opened fine... but still won't open my files that I was working on last week... if that helps at all

                  • 6. Re: Photoshop Program Error
                    JJMack Most Valuable Participant

                    Some file sharing site like dropbox.

                    • 7. Re: Photoshop Program Error
                      JJMack Most Valuable Participant

                      I could not open your PDF files in Photshop CS6, CC 2-14 oor CC 2018 I did not get the Import PDF dialog just got an program error.. Acrobat Reader was able to open them and save them. Evem the PDF save by acrobat could not be open in Photoshop.

                      • 8. Re: Photoshop Program Error
                        kalep88843409 Level 1

                        dang... Any advice where I should go from here?

                        • 9. Re: Photoshop Program Error
                          JJMack Most Valuable Participant

                          If all you use was Adobe's software report it as a bug.