2 Replies Latest reply on Dec 30, 2017 10:20 AM by davo1979

    Lightroom CC Error message..

    davo1979

      Hello. Yesterday I updated LR CC through the adobe creative cloud panel, the update was a success but now upon opening Lightroom CC I get ..

       

      Screen Shot 2017-12-30 at 17.32.22.png

      This happens again and again about 5 times and then I can get in, as soon as I close the application it happens again. It has never ever done this before so the update has some how upset it. I have included some additional information below.

       

      Screen Shot 2017-12-30 at 17.37.52.png

      Screen Shot 2017-12-29 at 23.08.06.png

      I have tried to delete the preview data file as suggested after my search on the net with no luck..

      Has anyone else got or had this problem that knows of a fix?

       

      I appreciate your time, Thanks.

      Craig.

       

      Oh and PS.. I contacted ADOBE Live Chat last night, waited 2 hours in line, finally connected, the operator remotely connected to my mac to see the issue for himself, he told me to restart the mac and we can continue with the trouble shooting.. I asked him wont that end out connection.. he assures me that it wouldn't.. so I restarted and he was gone haha what a waste of time.

       

      Ta.