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Find out given birthdate and possibly a new subscription

New Here ,
Dec 30, 2017 Dec 30, 2017

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Hello,

I'm currently 16 years old and have the problem that I don't know whether I entered my correct birthday for this Adobe ID or not. How can I find that out? Because if it's wrong I have no problem changing it.

The second question is if I am allowed to subscribe to a Creative Cloud plan when I'm 16 years old.

I appreciate your answers, thanks.

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correct answers 1 Correct answer

Community Expert , Dec 30, 2017 Dec 30, 2017

your link is current and i don’t see bdate either.

contact adobe via chat or @adobecare via twitter.

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Community Expert ,
Dec 30, 2017 Dec 30, 2017

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New Here ,
Dec 30, 2017 Dec 30, 2017

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Thanks for your answer.

Do you mean this site: https://accounts.adobe.com/account ? Because the site you linked gives me a 404 error. Where exactly is it located? I can't find it anywhere in my account settings.

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Community Expert ,
Dec 30, 2017 Dec 30, 2017

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your link is current and i don’t see bdate either.

contact adobe via chat or @adobecare via twitter.

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New Here ,
Dec 30, 2017 Dec 30, 2017

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Thanks, I'll do that then

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Community Expert ,
Dec 30, 2017 Dec 30, 2017

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you're welcome.

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