4 Replies Latest reply on Dec 30, 2017 6:34 PM by gener7

    Shortcuts not working?

    skeoc37343595 Level 1

      Just installed Photoshop CC 2018 and when starting, I get a message saying that shortcuts wont work because a file is missing and it tells me to reinstall. However reinstalling doesn't fix it. HELP PLEASE

        • 1. Re: Shortcuts not working?
          gener7 Adobe Community Professional & MVP

          What operating system are you using? Did you experience this problem with CC 2017?

           

          For best results, go to Help > System Info and click on the Copy button. Then Paste the results into your next post. We can see if any components are damaged or missing.

          • 2. Re: Shortcuts not working?
            skeoc37343595 Level 1

            Windows 10, CC 2017 didn't have this problem -- everything was working fine.

             

            Adobe Photoshop Version: 19.0 20171103.r.190 2017/11/03: 1143799  x64

            Number of Launches: 0

            Operating System: Windows 10 64-bit

            Version: 10 or greater 10.0.16299.15

            System architecture: Intel CPU Family:6, Model:13, Stepping:4 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

            Physical processor count: 2

            Logical processor count: 4

            Processor speed: 2095 MHz

            Built-in memory: 8114 MB

            Free memory: 4416 MB

            Memory available to Photoshop: 6886 MB

            Memory used by Photoshop: 70 %

            Surface Dial: Enabled.

            Alias Layers: Disabled.

            Modifier Palette: Enabled.

            Highbeam: Enabled.

            Image tile size: 128K

            Image cache levels: 4

            Font Preview: Medium

            TextComposer: Latin

            Display: 1

            Display Bounds: top=0, left=0, bottom=768, right=1366

            Display: 2

            Display Bounds: top=0, left=-1360, bottom=768, right=0

            OpenGL Drawing: Enabled.

            OpenGL Allow Old GPUs: Not Detected.

            OpenGL Drawing Mode: Advanced

            OpenGL Allow Normal Mode: True.

            OpenGL Allow Advanced Mode: True.

            AIFCoreInitialized=1

            AIFOGLInitialized=1

            OGLContextCreated=1

            NumGLGPUs=1

            NumCLGPUs=2

            NumNativeGPUs=0

            glgpu[0].GLVersion="4.1"

            glgpu[0].IsIntegratedGLGPU=0

            glgpu[0].GLMemoryMB=1024

            glgpu[0].GLName="Intel(R) HD Graphics 5500"

            glgpu[0].GLVendor="Intel"

            glgpu[0].GLVendorID=32902

            glgpu[0].GLDriverVersion="20.19.15.4549"

            glgpu[0].GLRectTextureSize=16384

            glgpu[0].GLRenderer="Intel(R) HD Graphics 5500"

            glgpu[0].GLRendererID=5654

            glgpu[0].HasGLNPOTSupport=1

            glgpu[0].GLDriver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll"

            glgpu[0].GLDriverDate="20161110000000.000000-000"

            glgpu[0].CanCompileProgramGLSL=1

            glgpu[0].GLFrameBufferOK=1

            glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 20.19.15.4549"

            glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447 ]

            glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

            glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

            glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

            glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

            glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

            glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

            glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

            glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]

            glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

            glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

            glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0

            clgpu[0].CLPlatformVersion="2.0 "

            clgpu[0].CLDeviceVersion="2.0 "

            clgpu[0].IsIntegratedCLGPU=1

            clgpu[0].CLMemoryMB=3237

            clgpu[0].CLName="Intel(R) HD Graphics 5500"

            clgpu[0].CLVendor="Intel(R) Corporation"

            clgpu[0].CLVendorID=32902

            clgpu[0].CLDriverVersion="20.19.15.4549"

            clgpu[0].CLBandwidth=7.95916e+09

            clgpu[0].CLCompute=150.376

            clgpu[1].CLPlatformVersion="2.1 AMD-APP (2527.7)"

            clgpu[1].CLDeviceVersion="2.0 AMD-APP (2527.7)"

            clgpu[1].IsIntegratedCLGPU=0

            clgpu[1].CLMemoryMB=2048

            clgpu[1].CLName="Iceland"

            clgpu[1].CLVendor="Advanced Micro Devices, Inc."

            clgpu[1].CLVendorID=4098

            clgpu[1].CLDriverVersion="2527.7"

            clgpu[1].CLBandwidth=1.19746e+10

            clgpu[1].CLCompute=398.812

            License Type: Tryout Version

            Serial number: Tryout Version

            GUIDBucket:

            Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\

            Temporary file path: C:\Users\user\AppData\Local\Temp\

            Photoshop scratch has async I/O enabled

            Scratch volume(s):

              Startup, 930,9G, 849,7G free

            Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\

            Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

             

             

            Installed components:

               A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

               ACE.dll   ACE 2017/09/19-18:51:44   79.586793   79.586793

               AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146

               AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0  

               AdobeOwl.dll   Adobe Owl   5.2.11  

               AdobePDFL.dll   PDFL 2017/09/01-01:08:01   79.239219   79.239219

               AdobePIP.dll   Adobe Product Improvement Program   7.4.1.60.45263  

               AdobeSVGAGM.dll   AdobeSVGAGM   79.586793   79.586793

               AdobeXMP.dll   Adobe XMP Core 2017/07/13-01:06:39   79.160924   79.160924

               AdobeXMPFiles.dll   Adobe XMP Files 2017/07/13-01:06:39   79.160924   79.160924

               AdobeXMPScript.dll   Adobe XMP Script 2017/07/13-01:06:39   79.160924   79.160924

               adobe_caps.dll   Adobe CAPS   10,0,0,6  

               AGM.dll   AGM 2017/09/19-18:51:44   79.586793   79.586793

               ahclient.dll    AdobeHelp Dynamic Link Library   3.0.0.6  

               AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279

               amtlib.dll   AMTLib (64 Bit)   10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8)   1.000000

               ARE.dll   ARE 2017/09/19-18:51:44   79.586793   79.586793

               AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390

               AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390

               Bib.dll   BIB 2017/09/19-18:51:44   79.586793   79.586793

               BIBUtils.dll   BIBUtils 2017/09/19-18:51:44   79.586793   79.586793

               boost_date_time.dll   photoshopdva   11.1.0  

               boost_filesystem.dll   photoshopdva   11.1.0  

               boost_signals.dll   photoshopdva   11.1.0  

               boost_system.dll   photoshopdva   11.1.0  

               boost_threads.dll   photoshopdva   11.1.0  

               cg.dll   NVIDIA Cg Runtime   3.0.00007  

               cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

               CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

               CoolType.dll   CoolType 2017/09/19-18:51:44   79.586793   79.586793

               CRClient.dll   Adobe Crash Reporter Client DLL   1.6.1.0  

               dnssd.dll   Bonjour   3,0,0,2  

               dvaaudiodevice.dll   photoshopdva   11.1.0  

               dvacore.dll   photoshopdva   11.1.0  

               dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  

               dvamarshal.dll   photoshopdva   11.1.0  

               dvamediatypes.dll   photoshopdva   11.1.0  

               dvametadata.dll   photoshopdva   11.1.0  

               dvametadataapi.dll   photoshopdva   11.1.0  

               dvametadataui.dll   photoshopdva   11.1.0  

               dvaplayer.dll   photoshopdva   11.1.0  

               dvatransport.dll   photoshopdva   11.1.0  

               dvaui.dll   photoshopdva   11.1.0  

               dvaunittesting.dll   photoshopdva   11.1.0  

               dynamiclink.dll   photoshopdva   11.1.0  

               ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1133690   81.1133690

               icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

               icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

               icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

               igestep30.dll   IGES Reader   9.3.0.113  

               imslib.dll   IMSLib DLL   10.0.0.22  

               JP2KLib.dll   JP2KLib 2017/08/23-01:11:25   79.267771   79.267771

               libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

               libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

               libmmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0  

               LogSession.dll   LogSession   7.4.1.60.45263  

               mediacoreif.dll   photoshopdva   11.1.0  

               MPS.dll   MPS 2017/09/01-01:08:01   79.586120   79.586120

               pdfsettings.dll   Adobe PDFSettings   1.04  

               Photoshop.dll   Adobe Photoshop CC 2018   19.0  

               Plugin.dll   Adobe Photoshop CC 2018   19.0  

               PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   8.0.0  

               PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   8.0.0.55  

               PSArt.dll   Adobe Photoshop CC 2018   19.0  

               PSCloud.dll                                                   1.0.0.1  

               PSViews.dll   Adobe Photoshop CC 2018   19.0  

               SCCore.dll   ScCore 2017/08/31-12:13:14   81.1133690   81.1133690

               SVGRE.dll   SVGRE   79.586793   79.586793

               svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0  

               tbb.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118  

               tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118  

               TfFontMgr.dll   FontMgr   9.3.0.113  

               TfKernel.dll   Kernel   9.3.0.113  

               TFKGEOM.dll   Kernel Geom   9.3.0.113  

               TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

               updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1

               VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  

               VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  

               WRServices.dll   WRServices Thu Jan 07 2016 04:50:10   Build 0.21960   0.21960

               wu3d.dll   U3D Writer   9.3.0.113  

             

             

             

             

            Required plug-ins:

             

             

               3D Studio 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

               Accented Edges 19.0 - from the file “Filter Gallery.8bf”

               Adaptive Wide Angle 19.0 - from the file “Adaptive Wide Angle.8bf”

               Angled Strokes 19.0 - from the file “Filter Gallery.8bf”

               Average 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Average.8bf”

               Bas Relief 19.0 - from the file “Filter Gallery.8bf”

               BMP 19.0 - from the file “Standard MultiPlugin.8bf”

               Camera Raw 10.1 - from the file “Camera Raw.8bi”

               Camera Raw Filter 10.1 - from the file “Camera Raw.8bi”

               Chalk && Charcoal 19.0 - from the file “Filter Gallery.8bf”

               Charcoal 19.0 - from the file “Filter Gallery.8bf”

               Chrome 19.0 - from the file “Filter Gallery.8bf”

               Cineon 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Cineon.8bi”

               Clouds 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Clouds.8bf”

               Collada 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

               Color Halftone 19.0 - from the file “Standard MultiPlugin.8bf”

               Colored Pencil 19.0 - from the file “Filter Gallery.8bf”

               CompuServe GIF 19.0 - from the file “Standard MultiPlugin.8bf”

               Conté Crayon 19.0 - from the file “Filter Gallery.8bf”

               Craquelure 19.0 - from the file “Filter Gallery.8bf”

               Crop and Straighten Photos 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “CropPhotosAuto.8li”

               Crop and Straighten Photos Filter 19.0 - from the file “Standard MultiPlugin.8bf”

               Crosshatch 19.0 - from the file “Filter Gallery.8bf”

               Crystallize 19.0 - from the file “Standard MultiPlugin.8bf”

               Cutout 19.0 - from the file “Filter Gallery.8bf”

               Dark Strokes 19.0 - from the file “Filter Gallery.8bf”

               De-Interlace 19.0 - from the file “Standard MultiPlugin.8bf”

               Dicom 19.0 - from the file “Dicom.8bi”

               Difference Clouds 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Clouds.8bf”

               Diffuse Glow 19.0 - from the file “Filter Gallery.8bf”

               Displace 19.0 - from the file “Standard MultiPlugin.8bf”

               Dry Brush 19.0 - from the file “Filter Gallery.8bf”

               Eazel Acquire 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “EazelAcquire.8ba”

               Entropy 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

               Export Color Lookup Tables 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Export3DLUT.8be”

               Extrude 19.0 - from the file “Standard MultiPlugin.8bf”

               FastCore Routines 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “FastCore.8bx”

               Fibers 19.0 - from the file “Standard MultiPlugin.8bf”

               Film Grain 19.0 - from the file “Filter Gallery.8bf”

               Filter Gallery 19.0 - from the file “Filter Gallery.8bf”

               Flash 3D 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

               Fresco 19.0 - from the file “Filter Gallery.8bf”

               Glass 19.0 - from the file “Filter Gallery.8bf”

               Glowing Edges 19.0 - from the file “Filter Gallery.8bf”

               Google Earth 4 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

               Grain 19.0 - from the file “Filter Gallery.8bf”

               Graphic Pen 19.0 - from the file “Filter Gallery.8bf”

               Halftone Pattern 19.0 - from the file “Filter Gallery.8bf”

               Halide Bottlenecks 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “HalideBottlenecks.8bx”

               HDRMergeUI 19.0 - from the file “HDRMergeUI.8bf”

               HSB/HSL 19.0 - from the file “Standard MultiPlugin.8bf”

               IFF Format 19.0 - from the file “Standard MultiPlugin.8bf”

               IGES 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

               Ink Outlines 19.0 - from the file “Filter Gallery.8bf”

               JPEG 2000 19.0 - from the file “JPEG2000.8bi”

               Kurtosis 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

               Lens Blur 19.0 - from the file “Lens Blur.8bf”

               Lens Correction 19.0 - from the file “Lens Correction.8bf”

               Lens Flare 19.0 - from the file “Standard MultiPlugin.8bf”

               Liquify 19.0 - from the file “Liquify.8bf”

               Matlab Operation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “ChannelPort.8bf”

               Maximum 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

               Mean 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

               Measurement Core 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MeasurementCore.8me”

               Median 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

               Mezzotint 19.0 - from the file “Standard MultiPlugin.8bf”

               Minimum 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

               MMXCore Routines 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MMXCore.8bx”

               Mosaic Tiles 19.0 - from the file “Filter Gallery.8bf”

               Multiprocessor Support 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MultiProcessor Support.8bx”

               Neon Glow 19.0 - from the file “Filter Gallery.8bf”

               Note Paper 19.0 - from the file “Filter Gallery.8bf”

               NTSC Colors 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “NTSC Colors.8bf”

               Ocean Ripple 19.0 - from the file “Filter Gallery.8bf”

               OpenEXR 19.0 - from the file “Standard MultiPlugin.8bf”

               Paint Daubs 19.0 - from the file “Filter Gallery.8bf”

               Palette Knife 19.0 - from the file “Filter Gallery.8bf”

               Patchwork 19.0 - from the file “Filter Gallery.8bf”

               Paths to Illustrator 19.0 - from the file “Standard MultiPlugin.8bf”

               PCX 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “PCX.8bi”

               Photocopy 19.0 - from the file “Filter Gallery.8bf”

               Photoshop 3D Engine 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Photoshop3DEngine.8bi”

               Photoshop Touch 19.0 - from the file “PSDX.8bi”

               Picture Package Filter 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “ChannelPort.8bf”

               Pinch 19.0 - from the file “Standard MultiPlugin.8bf”

               Pixar 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Pixar.8bi”

               Plaster 19.0 - from the file “Filter Gallery.8bf”

               Plastic Wrap 19.0 - from the file “Filter Gallery.8bf”

               PLY 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

               Pointillize 19.0 - from the file “Standard MultiPlugin.8bf”

               Polar Coordinates 19.0 - from the file “Standard MultiPlugin.8bf”

               Portable Bit Map 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “PBM.8bi”

               Poster Edges 19.0 - from the file “Filter Gallery.8bf”

               PRC 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

               Radial Blur 19.0 - from the file “Standard MultiPlugin.8bf”

               Radiance 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Radiance.8bi”

               Range 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

               Render Color Lookup Grid 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Export3DLUT.8be”

               Reticulation 19.0 - from the file “Filter Gallery.8bf”

               Ripple 19.0 - from the file “Standard MultiPlugin.8bf”

               Rough Pastels 19.0 - from the file “Filter Gallery.8bf”

               Save for Web 19.0 - from the file “Save for Web.8be”

               ScriptingSupport 19.0 - from the file “ScriptingSupport.8li”

               Shake Reduction 19.0 - from the file “Shake Reduction.8bf”

               Shear 19.0 - from the file “Standard MultiPlugin.8bf”

               Skewness 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

               Smart Blur 19.0 - from the file “Standard MultiPlugin.8bf”

               Smudge Stick 19.0 - from the file “Filter Gallery.8bf”

               Solarize 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Solarize.8bf”

               Spaces 19.0 - from the file “Spaces.8li”

               Spatter 19.0 - from the file “Filter Gallery.8bf”

               Spherize 19.0 - from the file “Standard MultiPlugin.8bf”

               Sponge 19.0 - from the file “Filter Gallery.8bf”

               Sprayed Strokes 19.0 - from the file “Filter Gallery.8bf”

               Stained Glass 19.0 - from the file “Filter Gallery.8bf”

               Stamp 19.0 - from the file “Filter Gallery.8bf”

               Standard Deviation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

               STL 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

               Sumi-e 19.0 - from the file “Filter Gallery.8bf”

               Summation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

               Targa 19.0 - from the file “Standard MultiPlugin.8bf”

               Texturizer 19.0 - from the file “Filter Gallery.8bf”

               Tiles 19.0 - from the file “Standard MultiPlugin.8bf”

               Torn Edges 19.0 - from the file “Filter Gallery.8bf”

               Twirl 19.0 - from the file “Standard MultiPlugin.8bf”

               U3D 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

               Underpainting 19.0 - from the file “Filter Gallery.8bf”

               Vanishing Point 19.0 - from the file “VanishingPoint.8bf”

               Variance 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

               Virtual Reality Modeling Language | VRML 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

               Water Paper 19.0 - from the file “Filter Gallery.8bf”

               Watercolor 19.0 - from the file “Filter Gallery.8bf”

               Wave 19.0 - from the file “Standard MultiPlugin.8bf”

               Wavefront|OBJ 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

               WIA Support 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “WIASupport.8li”

               Wind 19.0 - from the file “Standard MultiPlugin.8bf”

               Wireless Bitmap 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “WBMP.8bi”

               ZigZag 19.0 - from the file “Standard MultiPlugin.8bf”

             

             

            Optional and third party plug-ins: NONE

             

             

             

             

            Duplicate and Disabled plug-ins: NONE

             

             

             

             

            Plug-ins that failed to load: NONE

             

             

            Extensions:

             

             

               com.adobe.Butler.backend  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

               com.adobe.inapp.purchase  2.11.27 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_11_27\purchase.html”

               Uusi dokumentti  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.fnft\fnft.html”

               Kirjastot  2.11.27 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_11_27\index.html”

               Aloita  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.start\index.html”

               Adobe Color -teemat  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

               Vie muodossa  3.0.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

               Vie muodossa  3.0.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

             

             

            Installed TWAIN devices: NONE

            • 3. Re: Shortcuts not working?
              skeoc37343595 Level 1

              Found a solution.

               

              Locate C:\Program Files\Adobe\Adobe Photoshop CC 2018\Locales\<installed language>\Support Files\Shortcuts\Win

               

              Open "Default Keyboard Shortcuts"

              • 4. Re: Shortcuts not working?
                gener7 Adobe Community Professional & MVP

                Good. At least it is fixed.