6 Replies Latest reply on Jan 30, 2018 8:57 AM by wmixstudios

    Restore Autosave File

    aifuller1997 Level 1
    aifuller1997 Dec 31, 2017 10:09 AM

      I have my preferences set to save a working file every 5 minutes. My computer in its infinite wisdom decided to update while I was away from it and restarted- closing all my hours of work in progress. I have followed directions for hours trying to locate my files but cannot. Please help! Photoshop CC 2017. I have searched and looked everywhere. TYIA

      • 1063 Views
      • Tags:
        • 1. Re: Restore Autosave File
          JJMack Most Valuable Participant
          JJMack Jan 1, 2018 6:54 AM (in response to aifuller1997)

          Photoshop recovery psb files are created for document open in Photoshop and have unsaved changes  every so many minutes.  If they exist when Photoshop is started Photoshop should automatically open them to help you recover your work.  Normally there are none when you start Photoshop for these PSB files are deleted when you close document out of Photoshop.  Recovery file are stored in you user ID Photoshop version recovery folder.  The folders locations vary depend on PS version OS and installation..

          Capture.jpg

          • 2. Re: Restore Autosave File
            D Fosse Adobe Community Professional & MVP
            D Fosse Jan 1, 2018 7:08 AM (in response to aifuller1997)

            Autosave is crash insurance. It was added mainly in response to buggy video drivers causing PS to crash. If the application is shut down normally - which is what happens in a system restart - there is no autosave file, it has been deleted.

             

            Autosave does not replace incremental manual saving.

            • 3. Re: Restore Autosave File
              JJMack Most Valuable Participant
              JJMack Jan 1, 2018 8:49 AM (in response to D Fosse)

              I do not know for sure if that is correct it feels wrong to me.  If there were unsaved changes Photoshop would not shutdown normally.  Photoshop would give the user a chances to save the changes. Photoshop prompt for each change document  asking if it should be saved and would wait for the users to respond.  That would hang a normal system restart.  If the system is restarted anyway there may be recovery files.

              • 4. Re: Restore Autosave File
                D Fosse Adobe Community Professional & MVP
                D Fosse Jan 1, 2018 9:07 AM (in response to aifuller1997)

                Maybe, I never push my luck in these matters. But if I restart with open applications, I get a prompt to shut them down, and if I do nothing they are force shut down. I assume open files get the same treatment.

                • 5. Re: Restore Autosave File
                  JJMack Most Valuable Participant
                  JJMack Jan 1, 2018 10:12 AM (in response to D Fosse)

                  That is why I wrote not sure.  Photoshop is not a file it is a program that may have open new document that have no file associated except  a recovery psb file. If Photoshop is force to close down would Photoshop delete recovers file.  Leave the user with nothing I do not know what Adobe would do there. I would hope they do it the right way.

                  • 6. Re: Restore Autosave File
                    wmixstudios Level 1
                    wmixstudios Jan 30, 2018 8:57 AM (in response to aifuller1997)

                    Well now a use JustSaveIt (mac version for elements) I can set any length of time from 1sec(should really not  do that10 sec or longer best ) to several hours, check: @wmixstudiosjustsaveiticon copy.png think can work for most adobe Mac that don't have an autosave or you like to enhance the feature.