1 Reply Latest reply on Jan 4, 2018 5:21 AM by Akki_24

    Lost most recent scans

    tladoux Level 1

      Scanned in a bunch of old school notes and on my last batch program crashed. All recent scans lost. Checked all locatio, nothing. Horrible app.

        • 1. Re: Lost most recent scans
          Akki_24 Adobe Employee

          Hi Tladoux,

           

          Sorry to hear about such experience.

          There might be some temporary compatibility issues with the device and application. However, if you have clicked "Save" after scanning the documents then those files can be retrieved through "Document Cloud" storage online even after application crashed.

          You may check- https://cloud.acrobat.com/recent

          If it wasn't saved then, sadly you have to repeat the process and scan again.

           

          Regards,

          Akanchha

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