2 Replies Latest reply on Jan 4, 2018 7:15 AM by anjak68650685

    Shortcuts not working im Photoshop

    anjak68650685

      Hi,

       

      I'm using Windows 10 and the latest Photoshop App. The shortcuts are not working anymore, which seems to be a well-known problem among users.

      Help! By when will this bug be fixed?

       

      Anja

        • 1. Re: Shortcuts not working im Photoshop
          Mylenium Most Valuable Participant

          You could assume that it might get fixed in the next update. Everything beyond that would require exact system information on your part, which you have not offered. This issue is not generic and seems to appear only under specific conditions, so better info makes it easier to make sense of it and possibly apply temporary fixes and workarounds.

           

          Mylenium

          • 2. Re: Shortcuts not working im Photoshop
            anjak68650685 Level 1

            Thanks for your quick reply.

            Here is some hopefully useful info:

             

            Device Info

             

            Dell Latitude 5580

             

            CPU: Intel(R) Core(TM) i5-7300U CPU @ 2.60GHz

            RAM: 16384 MB

            OS: Microsoft Windows 10 Pro 10.0.16299 64bit

            STORAGE:    SK hynix SC311 SATA 512GB

            BATTERY:     Dell KCM8279 1036BYDDELL KCM8279

              VIDEO: Intel(R) HD Graphics 620

             

            If you need more specific info, please let me know what exactly.

             

            Thanks,

            Anja