4 Replies Latest reply on Jan 4, 2018 11:55 AM by qmcchrist

    IOS User cannot save photo from shared album to device


      I am a photographer and I use Lightroom CC for most of my photo retouching. From my mobile device (an Android tablet) I then share an album with my client. I was just notified by my most recent client that he was unable to save photos from the shared album to his iPhone. I then borrowed previous client's iPhone to test this (I'm an Android phone user). This client previously saved photos from the link I sent them from my tablet's Lightroom CC app. Neither of us was able to figure out how to save a photo from the shared album.


      What am I missing?