3 Replies Latest reply on Jan 4, 2018 4:02 PM by e4hats

    Cannot detect Canon EOS 5D

    e4hats

      Hi,

       

      I have replaced my old vista computer with new windows 10 Home computer recently. My new computer detected my camera Canon EOS 5D. I can see it under My Computer as driver and also can see under Device Manager. However, my camera can not be connected with Adobe Lightroom CC.

      Camera can not be tethered with program.

       

      Model: Canon EOS 5D

      Communication: PTP

       

      Please advise me.

      Thank you,

      David