4 Replies Latest reply on Jan 5, 2018 11:22 AM by Just Shoot Me

    Unauthorized Adobe charge on credit card, no help

    elainel32196227 Level 1

      I found a fee on my credit card for ADOBE PHOTOGRAPHY PLAN. I have no idea what this is. We only have a Creative Cloud subscription. I wasted an hour on Chat with someone who knew absolutely nothing (and that was after waiting 45 minutes to even get on chat). Then the person promised Billing would call me within 24 hours. No call. Phone contact is useless, hold is forever.

       

      I see others have had this problem also.