I'm running Adobe Animate CC on Windows 10, my laptop is a Toshiba Satellite C75. I just recently installed Adobe Animate to do learn and make some sprite animations. I can help but notice that my Adobe Animate is a bit laggy every time I try to import something(For example a sprite sheet). Every time I try to trace a bitmap my Adobe Animate stops responding at around 77%. All my other Creative Cloud programs run smoothly but Adobe Animate is laggy and stops responding every time i try to trace the bitmap. Is there any way to remove lag from the program? Screenshot is below
I would try a few things
- Verify system requirements: Adobe Animate CC system requirements
- Make sure that all my device drivers are updated. If your device says they are, look at the manufacturer's site to confirm.
- Restore preferences: Adobe Animate CC: Add to Wordpress - YouTube
- Do a clean install of Adobe Animate: Use the CC Cleaner Tool for installation issues
If this did not help, contact Adobe Customer Care contact-bumper