5 Replies Latest reply on Jan 6, 2018 4:21 PM by kglad

    Creative Cloud Desktop App Stuck On Email Verification Prompt

    bobw94347475 Level 1

      My Creative Cloud app is stuck on the email verification page and says that I must verify my email to continue. The problem is, I used a temporary email to log on to the app and now that email is lost forever. I would be happy to make another account with another email it's just that no matter what i do i cannot get past this prompt on the app. i have tried deleting and re-installing the app but it is always stuck on the same prompt that I have no way of surpassing or getting out of.