laggy video playback on Premiere Pro CC 2018 but audio is normal

[meredithxlodge]

I have had this problem since downloading Premiere Pro CC 2018 recently.

I can import any clip from my files (mostly .mp4 and .mov files) and I match up settings with the project and sequence but when I try to play the video in the program, it is incredibly choppy/laggy or it just freezes. However, the audio plays fine.

I don't think this is a problem with storage or disk speed as I have plenty of RAM and the latest gpu for my laptop (Windows 8 PC).

I have tried looking at many other forums from people with similar issues, but nothing seems to work for me.

I've tried making proxies/changing the file type/rendering the video etc. but no significant changes on the playback.

Here are the properties on the file I'm trying to edit:

Type: MPEG Movie

File Size: 179.47 MB

Image Size: 1280 x 720

Frame Rate: 30.00

Source Audio Format: 48000 Hz - compressed - Stereo

Project Audio Format: 48000 Hz - 32 bit floating point - Stereo

Total Duration: 00:04:02:10

Pixel Aspect Ratio: 1.0

VR Projection: None

Computer specs:

Processor: Intel(R) Core(TM) i5-4200 CPU @ 1.60GHz 2.30 GHz

Installed memory (RAM): 6.00 GB (5.78 GB usable)

System type: 64-bit Operating System, x-64-based processor

Any input helps, thanks.

[Jim_Simon]

The details matter.  Create Cineform proxies.

Work offline using proxy media |

[Peru Bob · Accepted solution]

meredithxlodge  wrote

I don't think this is a problem with storage or disk speed as I have plenty of RAM

Computer specs:

Processor: Intel(R) Core(TM) i5-4200 CPU @ 1.60GHz 2.30 GHz

Installed memory (RAM): 6.00 GB (5.78 GB usable)

System type: 64-bit Operating System, x-64-based processor

Any input helps, thanks.

You don't' have enough RAM.  It doesn't even meet the minimum requirements:

Adobe Premiere Pro System Requirements

Also, your processor is not at all adequate for Premiere Pro.

That is why Jim is recommending the use of proxies.

[w_we_e_f]

Having same problem with timeline playback and scrubbing..

4k DJI Phantom 4Pro Video.

H.264

My Spec

UserBenchmarks: Game 93%, Desk 71%, Work 74%

CPU: AMD Ryzen 7 2700X - 99.8%

GPU: Nvidia GTX 1070 - 100%

SSD: Kingston SA1000M8240G 240GB - 158.1%

HDD: WD WD5000AZLX-00K4KA0 500GB - 99%

HDD: WD RE4 500GB (2010) - 61.5%

RAM: Unknown IM48GU88N24-FFFHMB 1x8GB - 49.4%

MBD: Gigabyte X470 AORUS ULTRA GAMING

New build, Freshly install OS and software.

Please help. I am at lost......

[Peru Bob]

https://forums.adobe.com/people/w+we+e+f  wrote

4k DJI Phantom 4Pro Video.

H.264

RAM: Unknown IM48GU88N24-FFFHMB 1x8GB

You want at ;east 32 GB Ram for that.

Even then, you may need to use proxies.

[w_we_e_f]

Still need to use proxy if upgrade to 32Gb? Why is that, may i know?

My Processor? Gpu? or there is no way to edit 4k without proxy?

[Peru Bob]

Your HDDs wil likely be a bottleneck.

[Jim_Simon]

there is no way to edit 4k without proxy?

In Premiere Pro?  No.  Create Cineform proxies for all H.264 media.