5 Replies Latest reply on Jan 8, 2018 4:42 AM by Just Shoot Me

    Latest LightRoom v7.1 crashes Mac, High Sierra - adobe SEGV faults

    ericw92588751 Level 1

      For me Adobe LightRoom has become unreliable and unstable.  On occasion a LR crash has brought down my system..  I expect I am not alone in seeing this.. or perhaps I am just lucky?

       

      Does Adobe engineeering take core dumps? or traces?

       

      System:

       

      Mac OS High Sierra, v 10.13.2

      iMac (Retina 5k, 27-inch, Late 2015)

      Processor: 4GHz Intel Core i7

      Memory: 32 GB

      Graphics: AMD Radeon R9 M395X 4 GB

       

      I have a suspicion that LR/Adobe is not handling spawned threads properly to exec plug-ins and external editing. I am toggling in/out of PerfectlyClear (latest version) and Photoshop.

       

      --Eric

       

      EXAMPLE #1 :

       

      Process:               Adobe Lightroom Classic [12115] Path:                  /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/MacOS/Adobe Lightroom Classic Identifier:            com.adobe.LightroomClassicCC7 Version:               Adobe Lightroom Classic [1148620] (7.1) Code Type:             X86-64 (Native) Parent Process:        ??? [1] Responsible:           Adobe Lightroom Classic [12115] User ID:               501  Date/Time:             2017-12-28 19:42:14.691 -0500 OS Version:            Mac OS X 10.13.2 (17C88) Report Version:        12 Anonymous UUID:        40D52B55-9408-2C02-7EB9-A1956627E268   Time Awake Since Boot: 440000 seconds  System Integrity Protection: enabled  Crashed Thread:        38  Worker Thread  Exception Type:        EXC_BAD_ACCESS (SIGSEGV) Exception Codes:       KERN_INVALID_ADDRESS at 0x000000010e4173c0 Exception Note:        EXC_CORPSE_NOTIFY  Termination Signal:    Segmentation fault: 11 Termination Reason:    Namespace SIGNAL, Code 0xb Terminating Process:   exc handler [0]  VM Regions Near 0x10e4173c0: -->      __TEXT                 000000010e422000-000000010e43e000 [  112K] r-x/rwx SM=COW  /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/MacOS/Adobe Lightroom Classic

      EXAMPLE #2

      Process:               Adobe Lightroom Classic [31309] Path:                  /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/MacOS/Adobe Lightroom Classic Identifier:            com.adobe.LightroomClassicCC7 Version:               Adobe Lightroom Classic [1148620] (7.1) Code Type:             X86-64 (Native) Parent Process:        ??? [1] Responsible:           Adobe Lightroom Classic [31309] User ID:               501  Date/Time:             2018-01-06 18:49:47.636 -0500 OS Version:            Mac OS X 10.13.2 (17C88) Report Version:        12 Anonymous UUID:        40D52B55-9408-2C02-7EB9-A1956627E268   Time Awake Since Boot: 690000 seconds  System Integrity Protection: enabled  Crashed Thread:        60  GetWarpedSourcePipe_B (thread index 3)   Exception Type:        EXC_BAD_ACCESS (SIGSEGV) Exception Codes:       EXC_I386_GPFLT Exception Note:        EXC_CORPSE_NOTIFY  Termination Signal:    Segmentation fault: 11 Termination Reason:    Namespace SIGNAL, Code 0xb Terminating Process:   exc handler [0]

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      Stack backtraces are available