I bought a template for some titles but the template is designed poorly and is unsuitable for my use. How do I get a refund?
There is very limited information on the templates and this one, for instance, has what appears to be centered text in the preview video but when you change the text to what you want, its left aligned while the other parts are center aligned. The preview doesn't show it as a left aligned text field as the creator has filled the box with text.
Sorry to hear that you are facing troubles. Please share the file ID so that we can check and can further assist you.