5 Replies Latest reply on Jan 31, 2018 1:34 PM by urbanrunr

    Lightroom will not open ... cache problems

    dexhorton

      Lightroom will not open.       There are on/off issues with the adobe cloud app working or spinning or closing.

       

      There is a brief message about a problem with the cache.

       

      Adobe help line has been on hold for 40 minutes.      The wait for a response on chat has been 50 + minutes.    It is now past their closing time.      

       

       

      Should I uninstall LR and install it again?

      Should I empty the adobe cache?

       

      What other suggestions do you have?

       

      Thanks,