1 Reply Latest reply on Jan 9, 2018 3:30 AM by ankitamaan

    Wrong email address when purchasing, now license problem

    owpbrillen

      Hello,

       

      I try to install a Muse widget but it always shows error code -6xx

       

      When I purchased the item, I changed the email address to my private one, because I wanted to pay with my private PayPal account.

      Has this caused the error? It shows up in my company's Adobe account but can't be installed. Can you please help here?

       

      Thank you.

      Best

      Johannes