12 Replies Latest reply on May 16, 2018 8:40 AM by LorryH

    Photoshop CC 2018 Freezing

    nick301 Level 1

      I see that there are many other similar issues on this forum with no answers so I decided to put my own in hoping to receive an answer. Using Photoshop CC 2018 with 64-bit Windows 10, when choosing Print Settings within Photoshop, the program freezes. I have researched and found that removing the Adobe Photoshop CC 2018 Prefs.psp file located in Appdata > Adobe Photoshop CC 2018 folder fixes the issue after a restart. However, once the computer is restarted again, the problem comes back. The printer drivers are up to date and that has been ruled out as a non-issue since the printer is available in other software. I have tried a fresh install of Windows as well as reinstalling the Photoshop software. Again, on a fresh install it worked the first time, then after a restart it came back. I would really appreciate a fix on this. Thank you.

        • 1. Re: Photoshop CC 2018 Freezing
          JJMack Most Valuable Participant

          If sound like you have determined that something is corrupting your Photoshop preference file "Prefs.psp".  Delete this file.  Start Photoshop so Photoshop will generate a new good "Prefs.psp" file. Then Immediately use a system utility to change that file attribute to Read ONLY.  Then print something using Photoshop.  See if you can catch what is changing that file.

          • 2. Re: Photoshop CC 2018 Freezing
            nick301 Level 1

            I tried that with no success. It still froze after starting Photoshop back up and the same after a restart.

            • 3. Re: Photoshop CC 2018 Freezing
              nick301 Level 1

              I also want to add, this problem is affecting all users. Since this is a user-based change, that is not a solution.

              • 4. Re: Photoshop CC 2018 Freezing
                JJMack Most Valuable Participant

                You need to find out what software is corrupting the preference file. Then correnting or removing that software.  Have you added and addon to Photoshop. Actions, Scripts, Plug-ins etc?

                 

                Here is what my Windows 10 Photoshop CC 2018 menu  help>System Info looks like compare it to yours. See what is different.

                 

                Adobe Photoshop Version: 19.0 20171103.r.190 2017/11/03: 1143799  x64

                Number of Launches: 227

                Operating System: Windows 10 64-bit

                Version: 10 or greater 10.0.16299.15

                System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading

                Physical processor count: 12

                Logical processor count: 24

                Processor speed: 1995 MHz

                Built-in memory: 40886 MB

                Free memory: 2 MB

                Memory available to Photoshop: 36913 MB

                Memory used by Photoshop: 90 %

                Surface Dial: Enabled.

                Alias Layers: Disabled.

                Modifier Palette: Enabled.

                Highbeam: Enabled.

                Image tile size: 1028K

                Image cache levels: 6

                Font Preview: Large

                TextComposer: Latin

                Display: 1

                Display Bounds: top=0, left=0, bottom=1080, right=1920

                Display: 2

                Display Bounds: top=10, left=-1920, bottom=1090, right=0

                OpenGL Drawing: Enabled.

                OpenGL Allow Old GPUs: Not Detected.

                OpenGL Drawing Mode: Advanced

                OpenGL Allow Normal Mode: True.

                OpenGL Allow Advanced Mode: True.

                AIFCoreInitialized=1

                AIFOGLInitialized=1

                OGLContextCreated=1

                NumGLGPUs=1

                NumCLGPUs=1

                NumNativeGPUs=0

                glgpu[0].GLVersion="4.1"

                glgpu[0].IsIntegratedGLGPU=0

                glgpu[0].GLMemoryMB=2048

                glgpu[0].GLName="NVIDIA Quadro 4000"

                glgpu[0].GLVendor="NVIDIA Corporation"

                glgpu[0].GLVendorID=4318

                glgpu[0].GLDriverVersion="21.21.13.7755"

                glgpu[0].GLRectTextureSize=16384

                glgpu[0].GLRenderer="Quadro 4000/PCIe/SSE2"

                glgpu[0].GLRendererID=1757

                glgpu[0].HasGLNPOTSupport=1

                glgpu[0].GLDriver="C:\Windows\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_a655 bc7f95e3cd51\nvd3dumx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispwi.inf_amd 64_a655bc7f95e3cd51\nvwgf2umx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispwi .inf_amd64_a655bc7f95e3cd51\nvwgf2umx.dll,C:\Windows\System32\DriverStore\FileRepository\n v_dispwi.inf_amd64_a655bc7f95e3cd51\nvwgf2umx.dll"

                glgpu[0].GLDriverDate="20170713000000.000000-000"

                glgpu[0].CanCompileProgramGLSL=1

                glgpu[0].GLFrameBufferOK=1

                glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.50 NVIDIA"

                glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[6553 6]

                glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

                glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

                glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

                glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

                glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

                glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

                glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

                glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

                glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

                glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

                glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

                glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

                glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

                glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

                glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

                glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

                glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

                glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

                glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

                clgpu[0].CLPlatformVersion="1.2"

                clgpu[0].CLDeviceVersion="1.1 CUDA"

                clgpu[0].IsIntegratedCLGPU=0

                clgpu[0].CLMemoryMB=2048

                clgpu[0].CLName="Quadro 4000"

                clgpu[0].CLVendor="NVIDIA Corporation"

                clgpu[0].CLVendorID=4318

                clgpu[0].CLDriverVersion="377.55"

                clgpu[0].CLBandwidth=7.49202e+10

                clgpu[0].CLCompute=191.686

                License Type: Subscription

                Serial number: 90970090970448917498

                GUIDBucket:

                Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\

                Temporary file path: C:\Users\jjmac\AppData\Local\Temp\

                Photoshop scratch has async I/O enabled

                Scratch volume(s):

                  C:\, 224.2G, 117.3G free

                Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\

                Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

                 

                 

                Installed components:

                   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

                   ACE.dll   ACE 2017/09/19-18:51:44   79.586793   79.586793

                   AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146

                   AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0  

                   AdobeOwl.dll   Adobe Owl   5.2.11  

                   AdobePDFL.dll   PDFL 2017/09/01-01:08:01   79.239219   79.239219

                   AdobePIP.dll   Adobe Product Improvement Program   7.4.1.60.45263  

                   AdobeSVGAGM.dll   AdobeSVGAGM   79.586793   79.586793

                   AdobeXMP.dll   Adobe XMP Core 2017/07/13-01:06:39   79.160924   79.160924

                   AdobeXMPFiles.dll   Adobe XMP Files 2017/07/13-01:06:39   79.160924   79.160924

                   AdobeXMPScript.dll   Adobe XMP Script 2017/07/13-01:06:39   79.160924   79.160924

                   adobe_caps.dll   Adobe CAPS   10,0,0,6  

                   AGM.dll   AGM 2017/09/19-18:51:44   79.586793   79.586793

                   ahclient.dll    AdobeHelp Dynamic Link Library   3.0.0.6  

                   AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279

                   amtlib.dll   AMTLib (64 Bit)   10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8)   1.000000

                   ARE.dll   ARE 2017/09/19-18:51:44   79.586793   79.586793

                   AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390

                   AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390

                   Bib.dll   BIB 2017/09/19-18:51:44   79.586793   79.586793

                   BIBUtils.dll   BIBUtils 2017/09/19-18:51:44   79.586793   79.586793

                   boost_date_time.dll   photoshopdva   11.1.0  

                   boost_filesystem.dll   photoshopdva   11.1.0  

                   boost_signals.dll   photoshopdva   11.1.0  

                   boost_system.dll   photoshopdva   11.1.0  

                   boost_threads.dll   photoshopdva   11.1.0  

                   cg.dll   NVIDIA Cg Runtime   3.0.00007  

                   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

                   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

                   CoolType.dll   CoolType 2017/09/19-18:51:44   79.586793   79.586793

                   CRClient.dll   Adobe Crash Reporter Client DLL   1.6.1.0  

                   dnssd.dll   Bonjour   3,0,0,2  

                   dvaaudiodevice.dll   photoshopdva   11.1.0  

                   dvacore.dll   photoshopdva   11.1.0  

                   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  

                   dvamarshal.dll   photoshopdva   11.1.0  

                   dvamediatypes.dll   photoshopdva   11.1.0  

                   dvametadata.dll   photoshopdva   11.1.0  

                   dvametadataapi.dll   photoshopdva   11.1.0  

                   dvametadataui.dll   photoshopdva   11.1.0  

                   dvaplayer.dll   photoshopdva   11.1.0  

                   dvatransport.dll   photoshopdva   11.1.0  

                   dvaui.dll   photoshopdva   11.1.0  

                   dvaunittesting.dll   photoshopdva   11.1.0  

                   dynamiclink.dll   photoshopdva   11.1.0  

                   ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1133690   81.1133690

                   icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

                   icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

                   icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

                   igestep30.dll   IGES Reader   9.3.0.113  

                   imslib.dll   IMSLib DLL   10.0.0.22  

                   JP2KLib.dll   JP2KLib 2017/08/23-01:11:25   79.267771   79.267771

                   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

                   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

                   libmmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0  

                   LogSession.dll   LogSession   7.4.1.60.45263  

                   mediacoreif.dll   photoshopdva   11.1.0  

                   MPS.dll   MPS 2017/09/01-01:08:01   79.586120   79.586120

                   pdfsettings.dll   Adobe PDFSettings   1.04  

                   Photoshop.dll   Adobe Photoshop CC 2018   19.0  

                   Plugin.dll   Adobe Photoshop CC 2018   19.0  

                   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   8.0.0  

                   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   8.0.0.55  

                   PSArt.dll   Adobe Photoshop CC 2018   19.0  

                   PSCloud.dll                                                   1.0.0.1  

                   PSViews.dll   Adobe Photoshop CC 2018   19.0  

                   SCCore.dll   ScCore 2017/08/31-12:13:14   81.1133690   81.1133690

                   SVGRE.dll   SVGRE   79.586793   79.586793

                   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0  

                   tbb.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118  

                   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118  

                   TfFontMgr.dll   FontMgr   9.3.0.113  

                   TfKernel.dll   Kernel   9.3.0.113  

                   TFKGEOM.dll   Kernel Geom   9.3.0.113  

                   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

                   updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1

                   VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  

                   VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  

                   WRServices.dll   WRServices Thu Jan 07 2016 04:50:10   Build 0.21960   0.21960

                   wu3d.dll   U3D Writer   9.3.0.113  

                 

                 

                 

                 

                Required plug-ins:

                 

                 

                   3D Studio 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                   Accented Edges 19.0 - from the file “Filter Gallery.8bf”

                   Adaptive Wide Angle 19.0 - from the file “Adaptive Wide Angle.8bf”

                   Angled Strokes 19.0 - from the file “Filter Gallery.8bf”

                   Average 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Average.8bf”

                   Bas Relief 19.0 - from the file “Filter Gallery.8bf”

                   BMP 19.0 - from the file “Standard MultiPlugin.8bf”

                   Camera Raw 10.1 - from the file “Camera Raw.8bi”

                   Camera Raw Filter 10.1 - from the file “Camera Raw.8bi”

                   Chalk && Charcoal 19.0 - from the file “Filter Gallery.8bf”

                   Charcoal 19.0 - from the file “Filter Gallery.8bf”

                   Chrome 19.0 - from the file “Filter Gallery.8bf”

                   Cineon 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Cineon.8bi”

                   Clouds 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Clouds.8bf”

                   Collada 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                   Color Halftone 19.0 - from the file “Standard MultiPlugin.8bf”

                   Colored Pencil 19.0 - from the file “Filter Gallery.8bf”

                   CompuServe GIF 19.0 - from the file “Standard MultiPlugin.8bf”

                   Conté Crayon 19.0 - from the file “Filter Gallery.8bf”

                   Craquelure 19.0 - from the file “Filter Gallery.8bf”

                   Crop and Straighten Photos 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “CropPhotosAuto.8li”

                   Crop and Straighten Photos Filter 19.0 - from the file “Standard MultiPlugin.8bf”

                   Crosshatch 19.0 - from the file “Filter Gallery.8bf”

                   Crystallize 19.0 - from the file “Standard MultiPlugin.8bf”

                   Cutout 19.0 - from the file “Filter Gallery.8bf”

                   Dark Strokes 19.0 - from the file “Filter Gallery.8bf”

                   De-Interlace 19.0 - from the file “Standard MultiPlugin.8bf”

                   Dicom 19.0 - from the file “Dicom.8bi”

                   Difference Clouds 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Clouds.8bf”

                   Diffuse Glow 19.0 - from the file “Filter Gallery.8bf”

                   Displace 19.0 - from the file “Standard MultiPlugin.8bf”

                   Dry Brush 19.0 - from the file “Filter Gallery.8bf”

                   Eazel Acquire 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “EazelAcquire.8ba”

                   Entropy 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                   Export Color Lookup Tables 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Export3DLUT.8be”

                   Extrude 19.0 - from the file “Standard MultiPlugin.8bf”

                   FastCore Routines 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “FastCore.8bx”

                   Fibers 19.0 - from the file “Standard MultiPlugin.8bf”

                   Film Grain 19.0 - from the file “Filter Gallery.8bf”

                   Filter Gallery 19.0 - from the file “Filter Gallery.8bf”

                   Flash 3D 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                   Fresco 19.0 - from the file “Filter Gallery.8bf”

                   Glass 19.0 - from the file “Filter Gallery.8bf”

                   Glowing Edges 19.0 - from the file “Filter Gallery.8bf”

                   Google Earth 4 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                   Grain 19.0 - from the file “Filter Gallery.8bf”

                   Graphic Pen 19.0 - from the file “Filter Gallery.8bf”

                   Halftone Pattern 19.0 - from the file “Filter Gallery.8bf”

                   Halide Bottlenecks 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “HalideBottlenecks.8bx”

                   HDRMergeUI 19.0 - from the file “HDRMergeUI.8bf”

                   HSB/HSL 19.0 - from the file “Standard MultiPlugin.8bf”

                   IFF Format 19.0 - from the file “Standard MultiPlugin.8bf”

                   IGES 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                   Ink Outlines 19.0 - from the file “Filter Gallery.8bf”

                   JPEG 2000 19.0 - from the file “JPEG2000.8bi”

                   Kurtosis 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                   Lens Blur 19.0 - from the file “Lens Blur.8bf”

                   Lens Correction 19.0 - from the file “Lens Correction.8bf”

                   Lens Flare 19.0 - from the file “Standard MultiPlugin.8bf”

                   Liquify 19.0 - from the file “Liquify.8bf”

                   Matlab Operation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “ChannelPort.8bf”

                   Maximum 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                   Mean 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                   Measurement Core 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MeasurementCore.8me”

                   Median 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                   Mezzotint 19.0 - from the file “Standard MultiPlugin.8bf”

                   Minimum 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                   MMXCore Routines 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MMXCore.8bx”

                   Mosaic Tiles 19.0 - from the file “Filter Gallery.8bf”

                   Multiprocessor Support 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MultiProcessor Support.8bx”

                   Neon Glow 19.0 - from the file “Filter Gallery.8bf”

                   Note Paper 19.0 - from the file “Filter Gallery.8bf”

                   NTSC Colors 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “NTSC Colors.8bf”

                   Ocean Ripple 19.0 - from the file “Filter Gallery.8bf”

                   OpenEXR 19.0 - from the file “Standard MultiPlugin.8bf”

                   Paint Daubs 19.0 - from the file “Filter Gallery.8bf”

                   Palette Knife 19.0 - from the file “Filter Gallery.8bf”

                   Patchwork 19.0 - from the file “Filter Gallery.8bf”

                   Paths to Illustrator 19.0 - from the file “Standard MultiPlugin.8bf”

                   PCX 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “PCX.8bi”

                   Photocopy 19.0 - from the file “Filter Gallery.8bf”

                   Photoshop 3D Engine 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Photoshop3DEngine.8bi”

                   Photoshop Touch 19.0 - from the file “PSDX.8bi”

                   Picture Package Filter 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “ChannelPort.8bf”

                   Pinch 19.0 - from the file “Standard MultiPlugin.8bf”

                   Pixar 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Pixar.8bi”

                   Plaster 19.0 - from the file “Filter Gallery.8bf”

                   Plastic Wrap 19.0 - from the file “Filter Gallery.8bf”

                   PLY 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                   Pointillize 19.0 - from the file “Standard MultiPlugin.8bf”

                   Polar Coordinates 19.0 - from the file “Standard MultiPlugin.8bf”

                   Portable Bit Map 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “PBM.8bi”

                   Poster Edges 19.0 - from the file “Filter Gallery.8bf”

                   PRC 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                   Radial Blur 19.0 - from the file “Standard MultiPlugin.8bf”

                   Radiance 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Radiance.8bi”

                   Range 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                   Render Color Lookup Grid 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Export3DLUT.8be”

                   Reticulation 19.0 - from the file “Filter Gallery.8bf”

                   Ripple 19.0 - from the file “Standard MultiPlugin.8bf”

                   Rough Pastels 19.0 - from the file “Filter Gallery.8bf”

                   Save for Web 19.0 - from the file “Save for Web.8be”

                   ScriptingSupport 19.0 - from the file “ScriptingSupport.8li”

                   Shake Reduction 19.0 - from the file “Shake Reduction.8bf”

                   Shear 19.0 - from the file “Standard MultiPlugin.8bf”

                   Skewness 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                   Smart Blur 19.0 - from the file “Standard MultiPlugin.8bf”

                   Smudge Stick 19.0 - from the file “Filter Gallery.8bf”

                   Solarize 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Solarize.8bf”

                   Spaces 19.0 - from the file “Spaces.8li”

                   Spatter 19.0 - from the file “Filter Gallery.8bf”

                   Spherize 19.0 - from the file “Standard MultiPlugin.8bf”

                   Sponge 19.0 - from the file “Filter Gallery.8bf”

                   Sprayed Strokes 19.0 - from the file “Filter Gallery.8bf”

                   Stained Glass 19.0 - from the file “Filter Gallery.8bf”

                   Stamp 19.0 - from the file “Filter Gallery.8bf”

                   Standard Deviation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                   STL 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                   Sumi-e 19.0 - from the file “Filter Gallery.8bf”

                   Summation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                   Targa 19.0 - from the file “Standard MultiPlugin.8bf”

                   Texturizer 19.0 - from the file “Filter Gallery.8bf”

                   Tiles 19.0 - from the file “Standard MultiPlugin.8bf”

                   Torn Edges 19.0 - from the file “Filter Gallery.8bf”

                   Twirl 19.0 - from the file “Standard MultiPlugin.8bf”

                   U3D 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                   Underpainting 19.0 - from the file “Filter Gallery.8bf”

                   Vanishing Point 19.0 - from the file “VanishingPoint.8bf”

                   Variance 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                   Virtual Reality Modeling Language | VRML 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                   Water Paper 19.0 - from the file “Filter Gallery.8bf”

                   Watercolor 19.0 - from the file “Filter Gallery.8bf”

                   Wave 19.0 - from the file “Standard MultiPlugin.8bf”

                   Wavefront|OBJ 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                   WIA Support 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “WIASupport.8li”

                   Wind 19.0 - from the file “Standard MultiPlugin.8bf”

                   Wireless Bitmap 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “WBMP.8bi”

                   ZigZag 19.0 - from the file “Standard MultiPlugin.8bf”

                 

                 

                Optional and third party plug-ins:

                 

                 

                   CUR (Windows Cursor) NO VERSION - from the file “C:\Photoshop64 Plug-Ins\icon format\ICOFormat64.8bi”

                   Face Control II 2.00 - from the file “C:\Photoshop64 Plug-Ins\Redfield\FaceControl(X64).8bf”

                   Fine Touch 3.25 - from the file “C:\Photoshop64 Plug-Ins\Redfield\FineTouch(X64).8bf”

                   GREYCstoration NO VERSION - from the file “C:\Photoshop64 Plug-Ins\GreycShop_x64_LAA_2013-08-04\Greyc-x64.8bf”

                   ICO Windows Icon/Favicon NO VERSION - from the file “C:\Photoshop64 Plug-Ins\icon format\ICOFormat64.8bi”

                   Import from FastPictureViewer Codec Pack 3.8.0.96 - from the file “C:\Photoshop64 Plug-Ins\FastPictureViewerCodecPack\FastPictureViewerCodecPack.PhotoshopImport64.8ba”

                   JPEG XR 1, 1, 0, 0 - from the file “C:\Photoshop64 Plug-Ins\Microsoft\JPEGXR_x64.8bi”

                   Lazy Nezumi Pro 18.01.01.0038 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\MouseHookPro64.8li”

                   Luce NO VERSION - from the file “C:\Photoshop64 Plug-Ins\Luce2_64\luce_64.8bf”

                   Reduce Noise v8 8.0.1.0 - from the file “C:\Photoshop64 Plug-Ins\NeatImage8\NeatImage8.8bf”

                   ScriptListener 13.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\ScriptListener.8li”

                   SGI RGB 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) - from the file “C:\Photoshop64 Plug-Ins\SGIRGB\SGIRGB.8BI”

                   StarFilter Pro 3 3.0.5.1 - from the file “C:\Photoshop64 Plug-Ins\ProDigitalSoftware\StarFilterPro3X64.8bf”

                   SuperPNG 2.0 - from the file “C:\Photoshop64 Plug-Ins\SuperPNG\SuperPNG.8bi”

                 

                 

                Duplicate and Disabled plug-ins:

                 

                 

                   Camera Raw 10.0 - from the file “Camera Raw - Copy.8bi”

                   Camera Raw Filter 10.0 - from the file “Camera Raw - Copy.8bi”

                 

                 

                Plug-ins that failed to load: NONE

                 

                 

                Extensions:

                 

                 

                   com.adobe.inapp.purchase  2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”

                   com.adobe.Butler.backend  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

                   New Document  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.fnft\fnft.html”

                   Libraries  2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”

                   Start  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.start\index.html”

                   Adobe Color Themes  6.1.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\KulerPanelHTMLBundle\index.html”

                   Export As  3.0.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

                   JSX Launcher  0.1.4 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\net.sytes.chuwa.jsxlauncher\index.html”

                   Export As  3.0.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

                 

                 

                Installed TWAIN devices: NONE

                • 5. Re: Photoshop CC 2018 Freezing
                  nick301 Level 1

                  I didn't see any difference other than system specs.

                   

                   

                   

                  Adobe Photoshop Version: 19.0 20171103.r.190 2017/11/03: 1143799  x64

                  Number of Launches: 5

                  Operating System: Windows 10 64-bit

                  Version: 10 or greater 10.0.14393.1198

                  System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2

                  Physical processor count: 4

                  Processor speed: 3192 MHz

                  Built-in memory: 8073 MB

                  Free memory: 4143 MB

                  Memory available to Photoshop: 6899 MB

                  Memory used by Photoshop: 70 %

                  Surface Dial: Enabled.

                  Alias Layers: Disabled.

                  Modifier Palette: Enabled.

                  Highbeam: Disabled.

                  Image tile size: 1024K

                  Image cache levels: 4

                  Font Preview: Medium

                  TextComposer: Latin

                  OpenCL crashed on 1/8/2018 at 1:30:43 PM (Initializing OpenCL and OpenCL enabled features)

                  Display: 1

                  Display Bounds: top=0, left=0, bottom=1080, right=1920

                  OpenGL Drawing: Disabled.

                  OpenGL Allow Old GPUs: Not Detected.

                  AIFCoreInitialized=1

                  AIFOGLInitialized=1

                  OGLContextCreated=1

                  NumGLGPUs=1

                  NumCLGPUs=1

                  NumNativeGPUs=0

                  glgpu[0].GLVersion="4.1"

                  glgpu[0].IsIntegratedGLGPU=0

                  glgpu[0].GLMemoryMB=1024

                  glgpu[0].GLName="Intel(R) HD Graphics 530"

                  glgpu[0].GLVendor="Intel"

                  glgpu[0].GLVendorID=32902

                  glgpu[0].GLDriverVersion="22.20.16.4749"

                  glgpu[0].GLRectTextureSize=16384

                  glgpu[0].GLRenderer="Intel(R) HD Graphics 530"

                  glgpu[0].GLRendererID=6418

                  glgpu[0].HasGLNPOTSupport=1

                  glgpu[0].GLDriver="igdumdim64,igd10iumd64,igd10iumd64,igd12umd64,igdumdim32,igd10iumd32,ig d10iumd32,igd12umd32"

                  glgpu[0].GLDriverDate="20170724000000.000000-000"

                  glgpu[0].CanCompileProgramGLSL=1

                  glgpu[0].GLFrameBufferOK=1

                  glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 22.20.16.4749"

                  glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447 ]

                  glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

                  glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

                  glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

                  glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

                  glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

                  glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

                  glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

                  glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]

                  glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

                  glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

                  glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

                  glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

                  glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

                  glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

                  glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

                  glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

                  glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

                  glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

                  glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0

                  clgpu[0].CLPlatformVersion="2.0 "

                  clgpu[0].CLDeviceVersion="2.0 "

                  clgpu[0].IsIntegratedCLGPU=1

                  clgpu[0].CLMemoryMB=3221

                  clgpu[0].CLName="Intel(R) HD Graphics 530"

                  clgpu[0].CLVendor="Intel(R) Corporation"

                  clgpu[0].CLVendorID=32902

                  clgpu[0].CLDriverVersion="22.20.16.4749"

                  clgpu[0].CLBandwidth=1.16206e+10

                  clgpu[0].CLCompute=166.948

                  License Type: Subscription

                  Serial number: 94070128534901889322

                  GUIDBucket:

                  Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\

                  Temporary file path: C:\Users\workn301\AppData\Local\Temp\

                  Photoshop scratch has async I/O enabled

                  Scratch volume(s):

                    Startup, 118.8G, 88.9G free

                  Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\

                  Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

                   

                   

                  Installed components:

                     A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

                     ACE.dll   ACE 2017/09/19-18:51:44   79.586793   79.586793

                     AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146

                     AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0  

                     AdobeOwl.dll   Adobe Owl   5.2.11  

                     AdobePDFL.dll   PDFL 2017/09/01-01:08:01   79.239219   79.239219

                     AdobePIP.dll   Adobe Product Improvement Program   7.4.1.60.45263  

                     AdobeSVGAGM.dll   AdobeSVGAGM   79.586793   79.586793

                     AdobeXMP.dll   Adobe XMP Core 2017/07/13-01:06:39   79.160924   79.160924

                     AdobeXMPFiles.dll   Adobe XMP Files 2017/07/13-01:06:39   79.160924   79.160924

                     AdobeXMPScript.dll   Adobe XMP Script 2017/07/13-01:06:39   79.160924   79.160924

                     adobe_caps.dll   Adobe CAPS   10,0,0,6  

                     AGM.dll   AGM 2017/09/19-18:51:44   79.586793   79.586793

                     ahclient.dll    AdobeHelp Dynamic Link Library   3.0.0.6  

                     AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279

                     amtlib.dll   AMTLib (64 Bit)   10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8)   1.000000

                     ARE.dll   ARE 2017/09/19-18:51:44   79.586793   79.586793

                     AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390

                     AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390

                     Bib.dll   BIB 2017/09/19-18:51:44   79.586793   79.586793

                     BIBUtils.dll   BIBUtils 2017/09/19-18:51:44   79.586793   79.586793

                     boost_date_time.dll   photoshopdva   11.1.0  

                     boost_filesystem.dll   photoshopdva   11.1.0  

                     boost_signals.dll   photoshopdva   11.1.0  

                     boost_system.dll   photoshopdva   11.1.0  

                     boost_threads.dll   photoshopdva   11.1.0  

                     cg.dll   NVIDIA Cg Runtime   3.0.00007  

                     cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

                     CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

                     CoolType.dll   CoolType 2017/09/19-18:51:44   79.586793   79.586793

                     CRClient.dll   Adobe Crash Reporter Client DLL   1.6.1.0  

                     dnssd.dll   Bonjour   3,0,0,2  

                     dvaaudiodevice.dll   photoshopdva   11.1.0  

                     dvacore.dll   photoshopdva   11.1.0  

                     dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  

                     dvamarshal.dll   photoshopdva   11.1.0  

                     dvamediatypes.dll   photoshopdva   11.1.0  

                     dvametadata.dll   photoshopdva   11.1.0  

                     dvametadataapi.dll   photoshopdva   11.1.0  

                     dvametadataui.dll   photoshopdva   11.1.0  

                     dvaplayer.dll   photoshopdva   11.1.0  

                     dvatransport.dll   photoshopdva   11.1.0  

                     dvaui.dll   photoshopdva   11.1.0  

                     dvaunittesting.dll   photoshopdva   11.1.0  

                     dynamiclink.dll   photoshopdva   11.1.0  

                     ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1133690   81.1133690

                     icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

                     icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

                     icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

                     igestep30.dll   IGES Reader   9.3.0.113  

                     imslib.dll   IMSLib DLL   10.0.0.22  

                     JP2KLib.dll   JP2KLib 2017/08/23-01:11:25   79.267771   79.267771

                     libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

                     libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

                     libmmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0  

                     LogSession.dll   LogSession   7.4.1.60.45263  

                     mediacoreif.dll   photoshopdva   11.1.0  

                     MPS.dll   MPS 2017/09/01-01:08:01   79.586120   79.586120

                     pdfsettings.dll   Adobe PDFSettings   1.04  

                     Photoshop.dll   Adobe Photoshop CC 2018   19.0  

                     Plugin.dll   Adobe Photoshop CC 2018   19.0  

                     PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   8.0.0  

                     PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   8.0.0.55  

                     PSArt.dll   Adobe Photoshop CC 2018   19.0  

                     PSCloud.dll                                                   1.0.0.1  

                     PSViews.dll   Adobe Photoshop CC 2018   19.0  

                     SCCore.dll   ScCore 2017/08/31-12:13:14   81.1133690   81.1133690

                     SVGRE.dll   SVGRE   79.586793   79.586793

                     svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0  

                     tbb.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118  

                     tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118  

                     TfFontMgr.dll   FontMgr   9.3.0.113  

                     TfKernel.dll   Kernel   9.3.0.113  

                     TFKGEOM.dll   Kernel Geom   9.3.0.113  

                     TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

                     updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1

                     VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  

                     VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  

                     WRServices.dll   WRServices Thu Jan 07 2016 04:50:10   Build 0.21960   0.21960

                     wu3d.dll   U3D Writer   9.3.0.113  

                   

                   

                   

                   

                  Required plug-ins:

                   

                   

                     3D Studio 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                     Accented Edges 19.0 - from the file “Filter Gallery.8bf”

                     Adaptive Wide Angle 19.0 - from the file “Adaptive Wide Angle.8bf”

                     Angled Strokes 19.0 - from the file “Filter Gallery.8bf”

                     Average 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Average.8bf”

                     Bas Relief 19.0 - from the file “Filter Gallery.8bf”

                     BMP 19.0 - from the file “Standard MultiPlugin.8bf”

                     Camera Raw 10.1 - from the file “Camera Raw.8bi”

                     Camera Raw Filter 10.1 - from the file “Camera Raw.8bi”

                     Chalk && Charcoal 19.0 - from the file “Filter Gallery.8bf”

                     Charcoal 19.0 - from the file “Filter Gallery.8bf”

                     Chrome 19.0 - from the file “Filter Gallery.8bf”

                     Cineon 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Cineon.8bi”

                     Clouds 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Clouds.8bf”

                     Collada 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                     Color Halftone 19.0 - from the file “Standard MultiPlugin.8bf”

                     Colored Pencil 19.0 - from the file “Filter Gallery.8bf”

                     CompuServe GIF 19.0 - from the file “Standard MultiPlugin.8bf”

                     Conté Crayon 19.0 - from the file “Filter Gallery.8bf”

                     Craquelure 19.0 - from the file “Filter Gallery.8bf”

                     Crop and Straighten Photos 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “CropPhotosAuto.8li”

                     Crop and Straighten Photos Filter 19.0 - from the file “Standard MultiPlugin.8bf”

                     Crosshatch 19.0 - from the file “Filter Gallery.8bf”

                     Crystallize 19.0 - from the file “Standard MultiPlugin.8bf”

                     Cutout 19.0 - from the file “Filter Gallery.8bf”

                     Dark Strokes 19.0 - from the file “Filter Gallery.8bf”

                     De-Interlace 19.0 - from the file “Standard MultiPlugin.8bf”

                     Dicom 19.0 - from the file “Dicom.8bi”

                     Difference Clouds 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Clouds.8bf”

                     Diffuse Glow 19.0 - from the file “Filter Gallery.8bf”

                     Displace 19.0 - from the file “Standard MultiPlugin.8bf”

                     Dry Brush 19.0 - from the file “Filter Gallery.8bf”

                     Eazel Acquire 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “EazelAcquire.8ba”

                     Entropy 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                     Export Color Lookup Tables 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Export3DLUT.8be”

                     Extrude 19.0 - from the file “Standard MultiPlugin.8bf”

                     FastCore Routines 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “FastCore.8bx”

                     Fibers 19.0 - from the file “Standard MultiPlugin.8bf”

                     Film Grain 19.0 - from the file “Filter Gallery.8bf”

                     Filter Gallery 19.0 - from the file “Filter Gallery.8bf”

                     Flash 3D 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                     Fresco 19.0 - from the file “Filter Gallery.8bf”

                     Glass 19.0 - from the file “Filter Gallery.8bf”

                     Glowing Edges 19.0 - from the file “Filter Gallery.8bf”

                     Google Earth 4 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                     Grain 19.0 - from the file “Filter Gallery.8bf”

                     Graphic Pen 19.0 - from the file “Filter Gallery.8bf”

                     Halftone Pattern 19.0 - from the file “Filter Gallery.8bf”

                     Halide Bottlenecks 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “HalideBottlenecks.8bx”

                     HDRMergeUI 19.0 - from the file “HDRMergeUI.8bf”

                     HSB/HSL 19.0 - from the file “Standard MultiPlugin.8bf”

                     IFF Format 19.0 - from the file “Standard MultiPlugin.8bf”

                     IGES 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                     Ink Outlines 19.0 - from the file “Filter Gallery.8bf”

                     JPEG 2000 19.0 - from the file “JPEG2000.8bi”

                     Kurtosis 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                     Lens Blur 19.0 - from the file “Lens Blur.8bf”

                     Lens Correction 19.0 - from the file “Lens Correction.8bf”

                     Lens Flare 19.0 - from the file “Standard MultiPlugin.8bf”

                     Liquify 19.0 - from the file “Liquify.8bf”

                     Matlab Operation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “ChannelPort.8bf”

                     Maximum 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                     Mean 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                     Measurement Core 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MeasurementCore.8me”

                     Median 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                     Mezzotint 19.0 - from the file “Standard MultiPlugin.8bf”

                     Minimum 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                     MMXCore Routines 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MMXCore.8bx”

                     Mosaic Tiles 19.0 - from the file “Filter Gallery.8bf”

                     Multiprocessor Support 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MultiProcessor Support.8bx”

                     Neon Glow 19.0 - from the file “Filter Gallery.8bf”

                     Note Paper 19.0 - from the file “Filter Gallery.8bf”

                     NTSC Colors 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “NTSC Colors.8bf”

                     Ocean Ripple 19.0 - from the file “Filter Gallery.8bf”

                     OpenEXR 19.0 - from the file “Standard MultiPlugin.8bf”

                     Paint Daubs 19.0 - from the file “Filter Gallery.8bf”

                     Palette Knife 19.0 - from the file “Filter Gallery.8bf”

                     Patchwork 19.0 - from the file “Filter Gallery.8bf”

                     Paths to Illustrator 19.0 - from the file “Standard MultiPlugin.8bf”

                     PCX 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “PCX.8bi”

                     Photocopy 19.0 - from the file “Filter Gallery.8bf”

                     Photoshop 3D Engine 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Photoshop3DEngine.8bi”

                     Photoshop Touch 19.0 - from the file “PSDX.8bi”

                     Picture Package Filter 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “ChannelPort.8bf”

                     Pinch 19.0 - from the file “Standard MultiPlugin.8bf”

                     Pixar 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Pixar.8bi”

                     Plaster 19.0 - from the file “Filter Gallery.8bf”

                     Plastic Wrap 19.0 - from the file “Filter Gallery.8bf”

                     PLY 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                     Pointillize 19.0 - from the file “Standard MultiPlugin.8bf”

                     Polar Coordinates 19.0 - from the file “Standard MultiPlugin.8bf”

                     Portable Bit Map 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “PBM.8bi”

                     Poster Edges 19.0 - from the file “Filter Gallery.8bf”

                     PRC 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                     Radial Blur 19.0 - from the file “Standard MultiPlugin.8bf”

                     Radiance 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Radiance.8bi”

                     Range 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                     Render Color Lookup Grid 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Export3DLUT.8be”

                     Reticulation 19.0 - from the file “Filter Gallery.8bf”

                     Ripple 19.0 - from the file “Standard MultiPlugin.8bf”

                     Rough Pastels 19.0 - from the file “Filter Gallery.8bf”

                     Save for Web 19.0 - from the file “Save for Web.8be”

                     ScriptingSupport 19.0 - from the file “ScriptingSupport.8li”

                     Shake Reduction 19.0 - from the file “Shake Reduction.8bf”

                     Shear 19.0 - from the file “Standard MultiPlugin.8bf”

                     Skewness 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                     Smart Blur 19.0 - from the file “Standard MultiPlugin.8bf”

                     Smudge Stick 19.0 - from the file “Filter Gallery.8bf”

                     Solarize 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Solarize.8bf”

                     Spaces 19.0 - from the file “Spaces.8li”

                     Spatter 19.0 - from the file “Filter Gallery.8bf”

                     Spherize 19.0 - from the file “Standard MultiPlugin.8bf”

                     Sponge 19.0 - from the file “Filter Gallery.8bf”

                     Sprayed Strokes 19.0 - from the file “Filter Gallery.8bf”

                     Stained Glass 19.0 - from the file “Filter Gallery.8bf”

                     Stamp 19.0 - from the file “Filter Gallery.8bf”

                     Standard Deviation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                     STL 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                     Sumi-e 19.0 - from the file “Filter Gallery.8bf”

                     Summation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                     Targa 19.0 - from the file “Standard MultiPlugin.8bf”

                     Texturizer 19.0 - from the file “Filter Gallery.8bf”

                     Tiles 19.0 - from the file “Standard MultiPlugin.8bf”

                     Torn Edges 19.0 - from the file “Filter Gallery.8bf”

                     Twirl 19.0 - from the file “Standard MultiPlugin.8bf”

                     U3D 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                     Underpainting 19.0 - from the file “Filter Gallery.8bf”

                     Vanishing Point 19.0 - from the file “VanishingPoint.8bf”

                     Variance 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                     Virtual Reality Modeling Language | VRML 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                     Water Paper 19.0 - from the file “Filter Gallery.8bf”

                     Watercolor 19.0 - from the file “Filter Gallery.8bf”

                     Wave 19.0 - from the file “Standard MultiPlugin.8bf”

                     Wavefront|OBJ 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                     WIA Support 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “WIASupport.8li”

                     Wind 19.0 - from the file “Standard MultiPlugin.8bf”

                     Wireless Bitmap 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “WBMP.8bi”

                     ZigZag 19.0 - from the file “Standard MultiPlugin.8bf”

                   

                   

                  Optional and third party plug-ins: NONE

                   

                   

                   

                   

                  Duplicate and Disabled plug-ins: NONE

                   

                   

                   

                   

                  Plug-ins that failed to load: NONE

                   

                   

                  Extensions:

                   

                   

                     com.adobe.Butler.backend  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

                     com.adobe.inapp.purchase  2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”

                     Libraries  2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”

                     New Document  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.fnft\fnft.html”

                     Start  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.start\index.html”

                     Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

                     Export As  3.0.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

                     Export As  3.0.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

                   

                   

                  Installed TWAIN devices: NONE

                  • 6. Re: Photoshop CC 2018 Freezing
                    davescm Adobe Community Professional

                    When you say it "freezes" - is it a complete freeze - or given time (say 1- 2 minutes) does it move to the next stage i.e. it could be waiting for something from the Windows print system which Photoshop uses in a different way to many other apps.

                     

                    Dave

                    • 7. Re: Photoshop CC 2018 Freezing
                      nick301 Level 1

                      It's a complete freeze. When I did get it to work it would delay maybe two seconds but generally it completely locks up.

                      • 8. Re: Photoshop CC 2018 Freezing
                        davescm Adobe Community Professional

                        Have you tried uninstalling and updating/reinstalling your printer driver?  Note : The printer may well work from other apps but it was explained to me recently by a member of the Adobe development team that Photoshop uses parts of the print driver and system that other apps do not, so it is still worth a try.

                         

                         

                        Dave

                        • 9. Re: Photoshop CC 2018 Freezing
                          nick301 Level 1

                          Yes to all. I've done it multiple times as well.

                          • 10. Re: Photoshop CC 2018 Freezing
                            nick301 Level 1

                            Any ideas?

                            • 11. Re: Photoshop CC 2018 Freezing
                              LorryH

                              I updated to the latest version of Photoshop CC but still I have the same issue.  Start working, then suddenly Photoshop just locks up and there is no recovery. Only way to turn off is to go to task manager (see attached image)Photoshop taskmanager.JPG

                               

                              When I do this is what I see. Never saw those with photoshop prior, but never had to end task either.  I have windows 10pro with a 1050tI nvidia card with 6TB of harddrive, so that is not the problem. Just started back in late March after an update. Trying to figure out what that update was and go back to that version if possible.

                              • 12. Re: Photoshop CC 2018 Freezing
                                LorryH Level 1

                                Same here. works fine for about 2 mins then completely freezes up.