Hello. If the OS is damaged on the computer, it became necessary to activate the program on a new OS, but this can not be done. Details:
- Acrobat Pro Extended 9.0 product
- Product Language All Languages
- Product Platform Windows
- Serial Number [Personal info removed by Mod: Serial number]
[Personal info removed by Mod: Serial number]
- End User Name LUXOFT
Please help to activate the software, if necessary, issue a new key and deactivate the previous one.
I can't deactivate the old key, help me, please
As per the description above, you are not able to activate the Acrobat Pro 9 Extended license, Is that correct?
As per the details, you shared, your Adobe ID is registered with a Volume License of Acrobat Pro 9 extended license, please download the setup from Adobe's licensing website https://licensing2.adobe.com sign-in with your current Adobe ID and password.
Run the setup and use the serial number for activation. To know more about Adobe's Licensing website, please refer to Adobe Licensing Website | Serial numbers, orders, and accounts
For activation issue, you may refer to Activate and deactivate Adobe products
You may also refer to Activation and deactivation troubleshooting
Note: Acrobat Pro 9 is already declared as End of Support product, above suggestions may or may not work, for more information, you may refer to End of support | Reader 9 and Acrobat 9 (and earlier)
Let us know how it goes.