6 Replies Latest reply on Jan 15, 2018 7:50 AM by kglad

    Unable to reach adobe servers.

    joshuac73627532 Level 1

      Hi,

       

      I've been trying to open Creative Cloud on my MacBook for the last month and it comes up with "unable to reach Adobe servers" and ""not connected to the Internet". I've tried a few things that I've read online like checking if I'm able to reach the Adobe servers through a link which then presents the 2 logos. That all works fine. I also don't have any Internet connection issues.

       

      I'm currently running OS High Sierra 10.13.1

       

      This problem is really starting to frustrate me as the only way I can find of downloading any software is through the Creative Cloud desktop app.

       

      I know this issue has been picked up in some other threads but the answers there didn't help.