9 Replies Latest reply on Jan 19, 2018 6:48 PM by Gigazelle

    Entries for Original Referring Domain report do not match referring domain report

    alv12345 Level 2

      Hi!

      while investigating some wird referrer, I noticed that when I apply the 1st time visit segment to the Original referring domain report broken down by the Referring domain report and applying Entries metric, I can see that the numbers don't match. Shouldn't they match for the 1st time visits? Am I missing something?

       

      Here's a screenshot:

      Untitled.png

        • 1. Re: Entries for Original Referring Domain report do not match referring domain report
          AbhijeetKMishra Adobe Employee

          Hi,

           

          From the details shared, it's unclear what numbers you are expecting to match. Please elaborate.

           

          Also, what definition is the 1st time visit segment using?

           

          On a different note, Original Referring Domain is at the Visitor level, however, Referring Domain or Referrer is on hit basis.

           

          Thanks.

          • 2. Re: Entries for Original Referring Domain report do not match referring domain report
            PratheepArunRaj Level 4

            Hello Alv,

             

            I am coping pasting(With few editions) the below answer from Mishra's another reply since i understood the question.

             

            Referring Domain and Original Referring Domain are calculated at the Hit level i.e. a single Visit can contain more than 1 line items hence visit didnt match.

             

            Let's say I land on your site via a Google.com. This would mean my Original Referring Domain and Referring Domain currently would be Google.com. Now, I navigate on your site for 10 min. and then bookmark the page and close the tab. After 5 min. I open that bookmark again and access your site. As I came back within 30 min, the same Visit would continue; And since this time I used a bookmark, there was no Referrer, it'd in-turn update my Visit's Referring Domain to Typed/Bookmarked from Search Engine, but still my Original Referring Domain is Google.com.

             

            As a result, now my 1 unique visit has 1 Original Referring Domain and 2 Referring Domains. Hence if you break down the visit by Referring Domain, the visit number not match.

             

            But if you consider entries, there will be only 1 Original Referring Domain and 1 Referring Domain (Google.com). This is because, entries will not be counted for Typed/Bookmarked since it is in the same visit i.e. Within 30 minutes. So it will match!

             

            Hope this helps.

             

            Thank You!

            Arun

            1 person found this helpful
            • 3. Re: Entries for Original Referring Domain report do not match referring domain report
              H_L Level 1

              Hello Arun,

               

              I read your comment on this, and would like to raise a similar question.

              If the first time I enter site by Banner A on yahoo.com, landed on e.g.: http://www.***.com/product.html?baid=12345

               

              Assume we configured "Channel":

               

              Then it should recorded as 1 visit from banner,

              Then I bookmarked this page with parameters, 5 mins later, I entered again from bookmark with parameters,

              Then this time visit will count as: banner +0 (since the visit within 30 mins), and will it be counted as referring domain: Typed/bookmarked +1

               

              So if i breakdown by configured channel: although it's 1 unique visits, but will be counted in 2 channels:

              Total Visit: 1

              Banner Visit: 1

              Referral Traffic - Typed/Bookmarked Visit: 1

               

              Does above example counts correct?

              • 4. Re: Entries for Original Referring Domain report do not match referring domain report
                PratheepArunRaj Level 4

                Dear H_L,

                 

                Yes, You are correct.

                 

                Thank You!

                Arun

                1 person found this helpful
                • 5. Re: Entries for Original Referring Domain report do not match referring domain report
                  alv12345 Level 2

                  Dear ,

                  Agreed! But if you look at my report, it says: Original Referring Domain "Typed/Bookmarked" and then broken down by entries, I get entries for various referring domain! Rather I'd expect tthe Entries to be 0 for the various referrers encountered during user journey.

                   

                  But in my report I get 99% of the entries for one referrign domain! And the original referrer is direct. Something is wrong, right?

                   

                  Segment definition: Visit contains "Visit number equals 1"

                  Report for 1 day

                  • 6. Re: Entries for Original Referring Domain report do not match referring domain report
                    alv12345 Level 2

                    After some testing I found out there is a specific pattern as to when it is wrongly attributed. Only in case the user is entering the site directly (without referrer) and returns within the visit via a referrer, then his entry will be attributed as follows:

                    Original referrer = direct 1 entry

                    Referring domain = google.com 1 entry

                     

                    So something must be wrong, I don't know if in the implementation or the attribution.

                    • 8. Re: Entries for Original Referring Domain report do not match referring domain report
                      PratheepArunRaj Level 4

                      Dear Alv,

                       

                      Guess Referring Domain Google should not have entries.

                       

                      But understood your point on 1st time visit segmentation.

                      For the first time visit, Original Referring Domain and Referring Domains should be same. Even if the user break the session and come again within 30 minutes, Entries should not be assigned to the Second Referring Domain and thus you should not see any breakdown for Referring Domains in Original Referring Domain if it is 1st time visit.

                       

                      Gigazelle  AbhijeetKMishra

                       

                      Guess we are missing something. Kindly help!

                       

                      Thank You!

                      Arun

                      • 9. Re: Entries for Original Referring Domain report do not match referring domain report
                        Gigazelle Adobe Employee

                        Original referring domain is the referring value of the very first hit of the visitor. It can never change unless the user wipes their cache/cookies, in which case they would be considered a new visitor. There aren't many variables that persist beyond the visit, but this is one of them.

                         

                        Entries as a metric means the first hit of the visit. Every visit will have exactly one entry.

                         

                        So, for a practical example:

                         

                        1. A visitor arrives via google.com, browses a few pages, then leaves.
                        2. The following day, the same visitor arrives via bing.com, then leaves.
                        3. The day after, they arrive via a bookmark, then leave once again.

                         

                        Your original referring domain report would look like the following:

                         

                        Original Referring DomainEntriesVisits
                        google.com33

                         

                        The original referring domain for this user was google, and will always be google. It gets credit for everything forever. Here's the standard referring domain report:

                         

                        Referring DomainEntriesVisits
                        google.com11
                        bing.com11
                        typed/bookmarked11