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LMS options not appearing in settings

New Here ,
Jan 11, 2018 Jan 11, 2018

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I have a course I'm trying to publish for LMS (Captivate 2017 responsive course), but when I navigate to the Reporting settings, there's no LMS information that appears. When I click Configure, Captivate will crash. For some reason, this only happens with this specific course; the LMS options will appear for any new course I start. Any ideas? Thanks in advance!

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Quizzing and LMS

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correct answers 1 Correct answer

Community Expert , Jan 11, 2018 Jan 11, 2018

Resetting Preferences can help to solve Captivate corruption but you'll

lose customisation. Since OP said it is only happening in one particular

project, it could be that just that project is corrupted.

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Community Expert ,
Jan 11, 2018 Jan 11, 2018

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I would suggest you might need to reset your Preferences.

Use the .bat file found in the Utils directory under the Captivate install directory in Program Files.

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Community Expert ,
Jan 11, 2018 Jan 11, 2018

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Resetting Preferences can help to solve Captivate corruption but you'll

lose customisation. Since OP said it is only happening in one particular

project, it could be that just that project is corrupted.

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New Here ,
Jan 17, 2018 Jan 17, 2018

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Thank you both for your responses! I ended up just copying over the slides to a new project, which seemed to fix it.

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