1 Reply Latest reply on Jan 11, 2018 11:48 PM by Beverley Gray

    How to make sure my Adobe Stock membership has been cancelled ?

    jeremys67973719

      Hi,

       

      I tried the free trial of Adobe Stock which offers 10 free pictures. Unfortunately, I wasn't happy with the service so I cancelled it the 9th of January.
      I got a confirmation of the cancellation. But today, I wanted to verify that it was really the case so I went back to my Adobe Stock. I had still 3 free pictures while after my cancellation it was said my subscription would end immediately. So I tried to download one picture and it worked and went down to 2 free pictures.

       

      How can I make sure that my subscription is well cancelled and that I won't be charge at the end of the month ?

       

      Thanks,
      Kind Regards
      Jérémy Smeets