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How to make sure my Adobe Stock membership has been cancelled ?

New Here ,
Jan 11, 2018 Jan 11, 2018

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Hi,

I tried the free trial of Adobe Stock which offers 10 free pictures. Unfortunately, I wasn't happy with the service so I cancelled it the 9th of January.
I got a confirmation of the cancellation. But today, I wanted to verify that it was really the case so I went back to my Adobe Stock. I had still 3 free pictures while after my cancellation it was said my subscription would end immediately. So I tried to download one picture and it worked and went down to 2 free pictures.

How can I make sure that my subscription is well cancelled and that I won't be charge at the end of the month ?

Thanks,
Kind Regards
Jérémy Smeets

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correct answers 1 Correct answer

Adobe Employee , Jan 11, 2018 Jan 11, 2018

Hi there

I can confirm that your subscription has been cancelled and will not renew after the trial period.

Thanks

Bev

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Adobe Employee ,
Jan 11, 2018 Jan 11, 2018

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Hi there

I can confirm that your subscription has been cancelled and will not renew after the trial period.

Thanks

Bev

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