3 Replies Latest reply on Jan 13, 2018 5:43 AM by mauricep27921461

    Subscription canceled, what next?

    AyagrafDesign

      I apologize for google translating .


      09/2017 I had a very grave car accident. I went to the hospital. My family forgot to pay CC subscription. They did not know about it and is no access to my PayPal account. On 15/10/2017 I received a message about the warning and failure of payment. I did not know about it because I was in the hospital. I came home three days ago. Today I just realized. The subscription of CC has been canceled. I can only use the trial version or again purchase license. What should I do now? My English is very weak and I do not know how to contact technical support to clarify this matter. Can I activate the license again or do I need to buy again? License for business, monthly fee for a year.

      Thanks for help!