5 Replies Latest reply on Jan 14, 2018 1:06 AM by mauricep27921461

    How can I cancel my subscription?

    ольгаг2913851 Level 1

      31.12.2017 I was paid for Creative Cloud single-app membership for XD (month-to-month). Few days later, I decide to cancel my subscription, but I can not do to this day, although was promised a refund if I cancel the subscription within 14 days. Still manage subscription in the personal Cabinet is not available - The ability to control the plan will be available soon. Сhat with support is closed. The phone number is not responding. Access to the website Digital River either, as a password when ordering were not sent, and the password on the website letters comes.

      It all seems like fraud and I will have to make an effort to get more people soon learned about it.