7 Replies Latest reply on Jan 31, 2018 12:23 AM by danielet24525202

    Photoshop CS crashes using Select Mask

    iskyg

      I am running Photoshop CS (newly bought and installed) on a new windows PC running windows 10.

      Using select mask on a JPEG image the software has crashed on 5 occasions.  I have uninstalled Photoshop then reinstalled it. Closed all other programmes so only Photoshop is running, yet the crash still happens.

      While using select mask on the image I noted that the computer began to slow down and was slow to respond to the use of the mouse. This was progressive until the programme crashed.

      On earlier occasions the other programmes running remained functioning. At no time did the computer crash.

      Hope you can help / advise