I have ensured I have write access to all folders in C:\Program Data\Adobe.
This appears to be the only recommendation in the above thread that you recommended.
I'm afraid it makes no difference at all to the problem!
I am completely stuck with this.
Appreciate the efforts Paul, please try the steps below and let us know if it helps:
Save your work & close Photoshop
- Open the Run dialog box (Windows key+R)
- Type in %appdata% and click OK
- Open the Adobe folder
- Delete the Adobe PCD folder
- Delete the SLData folder
- Launch Photoshop
Very many thanks!
This was the answer! It fixed it.
Glad we got it working Paul, feel free to reach out to us for any future queries!
I put out this request to Sahil but have not heard back yet and my PS CS6 is not able to be opened and I need it shortly.
Sir - I have had Photoshop CS6 for years and when I went to use it today, I received the error message 213:11 and was told to contact Adobe Support. I did follow your approach mentioned on Jan 15 th to another person:
Open the Run dialog box (Windows key+R)Type in %appdata% and click OKOpen the Adobe folderDelete the Adobe PCD folderDelete the SLData folderLaunch Photoshop
But that did not work. Help please!