This is a peer-to-peer support forum so threatening to not use a FREE app is kinda useless.
- Save the Lr photos to Camera Roll
- Uninstall (delete) the app
- Restart your phone
- ReInstall the app
Who's threatening whom? Looking for an alternative app that'll take raw pics is just a response to a frustration. I really enjoy the way Lightroom CC works for me otherwise, it's really useful for the way I work.
If there was a way to attach an image in this discussion it might help others understand the bug behaviour. The screen grab I have shows the app just "stuck". There's no way to save the images I've taken today. The app will let me look at settings menus but no images. Forcing the app to stop with a phone reboot when this happened last week looses the images. (Note the "stuck" state does not happen every time I use the app, it's random.)
After giving the app time overnight to try and complete the processing step I will reboot and reinstall as you suggest. Thanks for taking the time to propose a solution.
I'd do the uninstall / reinstall routine.
Maybe update the iPhone before reinstalling Lr. (11.2.2) is out.
Sean, the screengrab shows that syncing to the Cloud is paused. Is that intentional? And what happens if you resume suncle?
The Resume Sync button is unresponsive when the app is stuck in this state.
Having left it in this state and on charge all night I forced the app to close (swipe up) and then re-opened the app. This actually woke it up and the image synchronised ok.
I have now uninstalled, updated ios, reinstalled. Will comment on whether the bug has gone or not after a day or two.
Thanks for the help so far!