7 Replies Latest reply on May 28, 2018 6:09 PM by Dynamic Sounds Ent.

    MOGRT Premier Pro error "File format not supported."


      I have the updated versions of Premier Pro and After Effects. I confirmed this after reading other threads related to this subject and it has not fixed the error. I have two Adobe Stock MOGRT file downloads where I receive this error "File format not supported." I downloaded the file to my computer (iMac) and to my CC library to load the files and I get the same error either way. Please help as I am lost.


      Thanks in advance,